Unfortunately our online chat service is currently not one of our channels to get hold of us.
Instead you can contact us in several ways:
Office Hours: Monday to Friday 09h00 – 17h00 | Saturday: 9h00-13h00
Tel: 0861 878 278 | +27 21 468 4300
General enquiries: info@travelstart.
Date change enquiries: bookings@
Payment documentation: payments@
Urgent enquiries: urgent@travelstart.
Refund / cancellation enquiries: refunds@
Hotel enquiries: hotels@travelstart.
I hope that everyone seen that we got a new way for our customers to get in contact with customer service? No? Well, then you missed something really special.
Now you can chat with us at Travelstart.co.za. Just click on the button in the right corner that says “chat with us” and someone from customer service will give you instant help.