Travel consultants from all walks of life wanted

This is excellent time to join Travelstarts expanding team of global citizens.

Travelstart is an online travel website but also a company involved in business development of technology and media.

We have offices in Sweden and Cape Town and soon expanding to other continents.

The successful applicant will work in the most beautiful city in the world, Cape Town, where you will be trained. Your colleagues come from all over Europe and Africa, Asia, India. Talented staff will have opportunities to come and work for Travelstart in other countries where there will be opportunities to grow professionally while you enjoy the benefit of working in new countries.

Purpose of the job
To assist all clients in an efficient & friendly manner
To advise customers in their travel planning
To build & maintain client base
To process on-line Flight / Car / Hotel reservations
To manage GDS queues and Schedule Changes
To process and clear e-mails on daily basis
Processing payments and ticketing
Assist and advise customers visiting our on-line chat
Assist with investigation of ADM’s and refund requests due to medical reasons

Key Job Functions
Customer Relations
Effective and efficient handling of tasks
Compliance to dead-lines

Key Performance Indicators
Performing in excess of sales targets & team goals
Reliability and attendance
Client feedback
Relationship with colleagues, superiors, clients & suppliers
Orderly desk & administration management
Accuracy & Honesty
Timely submission of refund applications
Timely turnaround of work

Key Skills / Competencies
Effective communication skills
Task analysis & planning
Effective time management
Computer literacy
Ability to work unsupervised

Key Qualities
Friendly & outgoing
Feedback friendly
Customer awareness
Attention to detail
Goal and achievement orientated
Warrior Spi.jpgrit

Educational Qualifications
Grade 12 / Matric
Relevant Travel & Tourism Diploma
Fares / Ticketing 1 & 2
Amadeus or Worldspan

Experience Required
3 years travel related consulting experience

Pls send you application to Leeanne Melton

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