Customer Relations

Thank you for choosing Travelstart, we appreciate your business!

If you have feedback, comments, praise or complaints about a product or service we provided, please contact our Customer Relations Department.

Contact Details:

Customer Relations Manager: Mrs. Nazley de Vos

Email:feedback@travelstart.com
Fax:+27 21 422 17 94
Telephone: +27 21 468 43 00 (ask for Nazley) from 09h00-12h30 and 13h30-17h00 Monday-Friday

Please note that all complaints need to be lodged in writing even if you contact us telephonically first.

In case your concern cannot be solved by our Customer Relations Department, you can escalate your complaint to the National Consumer Commission. The NCC can be reached on telephone number 0860 266 786, fax number 0861 515 259 or via email

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