Services, Products & Travel Insurance
In addition to bringing you the best deals on international and local flights, Travelstart also offers a range of products and services to assist you with your travelling needs. For just a few hundred rand more purchase travel insurance or a rebookable flight for a free date change with your flights. From Visa denied policies to premium service packages and mobile booking apps, we have it all. Browse our list of services below to find out more.
Hepstar International Travel Insurance
Travelstart offers comprehensive travel insurance for journeys to and from South Africa and passengers up to the age of 70. Insurance is underwritten by Guardrisk Insurance Company Ltd, an authorised financial services provider.
Travelstart gives you the option of securing a refund for your flight ticket in the event that you cannot fly.
Airline Liquidation Protection
With this policy, Travelstart offers travellers a full refund of airfare & taxes should the airline you’re travelling with be liquidated.
Rebookable Flight Upgrade
With the Rebookable Flight upgrade, Travelstart offers you one free date change for flights booked. This allows you to book those cheap flights even though you’re unsure about availability or final travel dates.
Visa Denied Service
Purchasing the Visa Denied policy allows you to claim back the cost of your flight ticket (purchased from Travelstart), in the case your visa application is rejected by an Embassy.
This Policy covers domestic travellers for loss and theft of personal baggage, trip interruptions and delays. Insurance is underwritten by Guardrisk Insurance Company Ltd, an authorised financial services provider.
Gadget insurance is underwritten by Regent Insurance and covers travellers for theft, damage or accidental loss electronic gadgets, including: Laptops, mobile phones, tablets and cameras.
Premium Service Package
Booking the premium service package entitles you to dedicated help with securing all your flight specifications. Travelstart assists with meals, seating arrangements, special luggage & sports equipment transport, online check-in, travelling with children and frequent flyer programmes.
Sports Equipment Insurance
With this policy you can ensure your sports equipment while travelling for up R50000 from as little as R25 per day. Sports equipment covered for selected watersports, golf, bicycles, scuba diving, snow sports and ball sport equipment.
At Travelstart we thrive on innovation and aim to make your booking process as simple as possible on all platforms. Thus the creation of our mobile booking apps to assist you in purchasing flights from your preferred platform. Introducing Flapp, which allows you to conveniently book flights on your Smartphone (both IOS and android versions of the app is now available).
Airline Ratings and Reviews
We have launched an airline review system to help you rate, compliment and complain about airlines you have had the pleasure of interacting with. From this platform you have the ability to rate airlines on the following fundamentals: check-in & boarding process, in-flight service, dining options, in-flight entertainment, washroom cleanliness & comfort.
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