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Become an affiliate

Why become a Travelstart affiliate?

  • Partner with the #1 Online Travel Agency in Africa
  • Turn your website traffic into revenue
  • Add value to your existing customers and attract new ones by featuring the cheapest flights
Earn great revenue!
Become a Travelstart Partner today.
Sign up now

Who is Travelstart

  • Travelstart is voted Africa's leading Online Travel Agency
  • We are the largest and fastest growing Online Travel Agency
  • Our flight booking engine allows users to search, compare all airlines and book the cheapest local and international flights.
  • We offer multiple secure payment options.
  • Excellent customer support for individuals or companies that require personal assistance to book their travels.

How it works

  • It's simple - As a partner you'll earn money every time a user clicks through to our site and makes a booking.
  • Recommend our site to your users by placing our affiliate banners and links on your website

The perks you get from promoting Travelstart are endless including:

  • Cheapest fares: Travelstart negotiates directly with suppliers to secure the lowest prices and exclusive rates. As a Travelstart affiliate, you're able to showcase these promotions on your site.
  • Earn highly competitive commissions from day 1, at no cost to you.
  • We supply you with the tools, feeds and support you need to acquire customers
  • A top-notch CRM programme dedicated to building long-term customer retention and loyalty
  • Feature dynamic flight information on your site with banners and links, that our tracking system will record and remunerate you for at the end of every month.

Frequently asked questions

 
 

Banners

We have a variety of sizes, graphics, branded and unbranded to use on your website/blog. Each banner is traceable via your unique Affiliate ID, enabling us to accurately credit you with all sales you’ve referred.

Deep link banners

Requires minimal effort for the affiliate and allows affiliate to test audience compatibility and interest in new product (flight tickets)

Search API integration

Affiliate integrates the search request from Travelstart. Affiliate can create own search panel and own display for search results. Affiliate can ingrate other flight suppliers to extend offering. Affiliate can have advanced Google tracking to optimize and have more control over the search selection by client. Solution mainly used for metas and pricing sites. When client selects flight this builds a response that is converted into a deep link and is deep linked into our website. Deep link can run another search on Travelstart side.

Another option is for deep link to go straight to flight review and direct into ecommerce flow. Travelstart can control mark ups specific for this affiliate as well as custom products and payment methods. Pro; a lot of control around search but can hand over the ecommerce part to Travelstart. A con; a lot of maintenance - need on hand developer.

White Label

Iframe code which as an affiliate you will embedded into your site. Benefit; entire booking flow occurs on the affiliates branded website. Cons; May inherent problems with white label such as sizing , problems with certain browser versions and clustered look

Search panel is custom designed, look and feel compatible with affiliate brand. When client adds search parameters this builds a deep link that goes into the Travelstart main website. Branded search panel and benefit of full site for ecommerce flow as opposed to the problems that often arise from iframes. Probably converts better. A Con for affiliate is that its branded with Travelstart when they link through.

Custom deep link search panel

Linking into the Travelstart main website; search panel is custom designed. Look and feel compatible with affiliate brand. When client adds search parameters this builds a deep link that goes into the Travelstart main website.Branded search panel and benefit of full site for ecommerce flow as opposed to the problems that often arise from iframes. A con for affiliate is that it's branded with Travelstart when they link through.

Full API integration

Search, price and book complete control. Can create own Travelstart with own look and feel. Can sell own products and grab any other additional data for customers if they want. Can even add own payment methods and collect funds on behalf of Travelstart. Pro; you can do anything you want, A con; requires on hand development team and a lot of dedication – it’s not a fast or easy job.

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Affiliate details


Company details


Terms and conditions

This Affiliate Agreement (referred to as "Agreement") details the complete terms and conditions in creating a binding contract between Travelstart Online Travel Operations(Pty) Ltd ("Travelstart") - Registration Number: 2004/016841/07. 7TH floor, 56 Shortmarket Street, Cape Town, South Africa, 8000. AND you the "marketer", "affiliate" or "you" The parties have agreed to enter into this agreement whereby the marketer intends to market the Travelstart search engine, by means of advertising and/or booking facilities on its websites. And whereas Travelstart possesses expertise in the field of marketing travel products, and owns and/or has rights to sales tracking and related technologies capable of administering the marketing of travel products In return of marketing the Travelstart search engine, Travelstart will pay the Affiliate the Referral Fees in accordance with the terms of this agreement.

DEFINITIONS AND INTERPRETATION

Within this agreement the following words and expressions shall have the following meanings, unless the context otherwise requires: "Charge Back" means a credit card or debit card or any other payment method transaction that is being disputed by the card issuer and for which charges are being reversed; "Commencement Date" means the date the Affiliate has accepted the terms of this Agreement; "Link" means a Hypertext Link from the Affiliate`s Website to Travelstart's Website; "Net Revenue" means the affiliates' commission less any chargebacks, credits, bonus, or uncollectible revenue. "Travelstart Website" means website currently located at www.travelstart.co.za, www.travelstart.com.na and www.travelstart.co.tz "Travelstart Brand" means: (i) all or any names which include "Travelstart" including without limitation "Travelstart", "Travelstart.com", "Travelstart Namibia", "Travelstart Tanzania", "Travelstart flights", "Travelstart cheap flights", "Travelstart hotels" and "Travelstart cars"; and (ii) all or any trade names and trademarks used by Travelstart from time to time and whether or not registered in any part of the world. "Commission" means the referral fee that will be paid by Travelstart to the affiliate. "Confirmed sales" means a customer who arrives at the Travelstart site as a result of Affiliate marketing activity online (e.g. via a banner or a link) or Newsletter, and makes a booking on the Travelstart website and where Travelstart process the payment for this booking. "Referral Programme" means the Travelstart referral programme pursuant to which the Affiliate will receive a commission; "Report" means information that can be accessed through the Travelstart tracking facility. "SPAM" is defined as unsolicited bulk mail messages including, but not limited to, bulk-mailing of commercial advertising, information announcements, and political tracts. "Unsuitable Website" means a website that displays, advertises or promotes the following, but not limited to; (a) Pornography, or any sexual acts; (b) Violence; (c) Racism; (d) Illegal activities; (e) violates intellectual property rights; (f) Any conduct that may have a damaging effect on the Travelstart image Words denoting the singular shall include the plural and vice versa and words denoting any gender shall include all genders.

AFFILIATE APPLICATION

In order to apply to the Travelstart affiliate programme a completed affiliate programme application must be submitted via the Travelstart website. Once received, this application will be evaluated by a Travelstart employee. You will then be notified of the outcome. If the circumstance arises that your application is rejected this will be as a result of a full review of your proposed affiliation and at our sole discretion has been found 'unsuitable'. If you application is rejected you can apply for an explanation of this decision and can reapply to the affiliate programme once suggested alterations have been carried out. Upon Travelstart's acceptance of your Affiliate application, you will receive an approval email with affiliate logins to gain access to the affiliate reports and your choice of Travelstart affiliate marketing material which will assist in driving traffic to Travelstart and tracked back to you the affiliate. In using these materials you agree that you will deliver complete co-operation with Travelstart in order to establish and maintain affiliate marketing. You may only use this material on sites that you have proposed to us in your affiliate application and which we have approved. You agree to inform us of any additional sites that you wish to promote Travelstart on and obtain our approval for this before featuring any Travelstart material on them. You may not modify any of the Travelstart marketing material or links unless prior written consent from us has been obtained; failure to comply with these rules will entitle Travelstart to take action including but not limited to rendering your links inoperative. You may only use the marketing material made available to you by your affiliate manager, and therefore you are not permitted without prior approval by Travelstart to use any other methods of promotion/advertising such as the use of spam e-mails.

USE FOR MARKETING MATERIAL

By agreeing to these terms, Travelstart grants you the non-transferable, nonexclusive, revocable license to use its marketing tools that was provided upon your acceptance to the affiliate programme, during the term of this agreement. You are not permitted to make any alterations to this material in any way whatsoever, without our prior written approval to do so (which we may in our sole discretion decide to grant or withhold), and unless you have first supplied us with your intended alterations. We reserve the right to terminate this license at any time should we, in our sole discretion, deem your use of such material to be inappropriate or if we suspend or disable your affiliate account Except for the Travelstart affiliate marketing materials provided to you by Travelstart pursuant to these terms and conditions and for any alterations to the same which we have approved in writing, you must not use the Travelstart Brand or any part of it or any mark, name or brand confusingly similar to the Travelstart Brand or any part of it whether to promote your site(s) or for any other reason. Without limitation you must not : (i) register or apply for registration of or use any domain name; or (ii) use any keyword, metatag or other or other means of advertising on any internet search engine ; or (iii) Affiliates utilizing search engine marketing for traffic generation will not be allowed to bid on Travelstart's brand name or any combinations thereof which incorporates Travelstart, the Travelstart Brand or any part of it and , without limiting any other rights or remedies which Travelstart Limited may have, in the event that you register, apply for or use any domain name which includes "Travelstart" you will immediately upon request of Travelstart transfer that domain name back to us.

AFFILIATE REGULATION

All information supplied on application must be truthful and accurate. On the event of Travelstart discovering any activity or wrong information regarding your affiliate account we reserve the right to investigate this issue and subtract from the commissions due to you an amount of money to reflect the required investigation and additional work created by your having provided incorrect or incomplete details. Travelstart will closely monitor all affiliate accounts and commission for signs of fraud, either on the part of the affiliate or on the part of the affiliate's customers. Upon finding any instances of fraud Travelstart shall freeze your affiliate account and make immediate contact with you in order to resolve the matter and where necessary launch a full investigation. Travelstart reserves the right to terminate this agreement in the event of any wrong doing including but not limited to fraud and/or collusion.

TERMINATION OF AFFILIATE AGREEMENT

The terms included in this agreement will commence upon your acceptance of the terms and conditions stated within this document and will conclude upon terminated by either Travelstart or you the affiliate which can occur at 30 days' notice. Either party shall issue the other party a written notice should they wish to terminate this agreement. Once the agreement is terminated final commission shall be paid and all Travelstart related marketing material must be removed. Travelstart reserves the right to withhold the final payment for up to 3 months to ensure that the correct amount is paid. Final payment will remove any future claim or entitlement to any further commission.

AFFILIATE SITE

The affiliate will retain complete control over their site(s) and must ensure that they continue to be appropriate to Travelstart terms and conditions. Your site must not contain any content of the sites or materials proprietary to Travelstart unless prior written permission has been obtained, or it is material obtained through the Travelstart affiliate programme. Travelstart will remain completely separate from the affiliate's site(s) and as such Travelstart will not be included in any claims, damages and expenses relating to the development, operation/maintenance and contents of your site. Affiliates should continually be aware that their conduct has the potential to affect the Travelstart image and should therefore conduct their activity in a way that does not damage or have a negative impact on the Travelstart brand.

COMMISSION PAYMENT

The Marketer will earn commission for every paid booking generated from its websites. Travelstart shall have the right to amend the Commission payable on 30 days' written notice to the Marketer. It is specifically agreed that Travelstart may deduct, from commission earned in respect of the sales of Travel Products, for any fraudulent bookings, charged-back amounts due to fraud and any other amounts as may be owed to it by the Marketer, before paying over to the Marketer the balance of monies due. Travelstart shall pay commission as follows; Domestic Sales Per Month Commission International Sales Per Month Commission 0-49 R90/R125 50-100 R100/R10 101+ R110/R175.

ADMINISTRATIVE SERVICES

Travelstart shall administer all transactions relating to the Travel Products concluded on the Websites, by means of, inter alia, tracking of transactions, collection of monies from purchasers of Travel Products, payment of expenses including, but not limited to, payment to travel providers for Travel Products sold Travelstart shall at all times, for the duration of this agreement, allow the Marketer access to the transaction tracking facility contained in the Marketing Software, in order that the Marketer may directly track and verify all clicks and bookings made on the Websites by product category. Travelstart will then confirm these bookings as approved or cancelled and pay commission on that. Commission calculation is based on the total amount of sales made for domestic sales and international sales separately. Travelstart shall be responsible for compiling the affiliate's monthly commission information. It is the full responsibility of the affiliate to correctly execute tracking links and tracking codes in order to reduce the occurrence of any discrepancies in reporting, tracking and commission accrual. All commission shall be paid to you on in arrears on a monthly basis in South African Rands. Commission shall be credited to your bank account after an invoice has been sent to Travelstart, which can take up to 30 days, but on average should happen within 10 days after the end of the given month.

DIRECT SALES

Notwithstanding anything to the contrary herein contained, Travelstart shall be entitled to market products similar to the Travel Products directly to its customers ("Direct Sales"), notwithstanding that such customers may previously have purchased Travel Products from the Marketer. The Marketer shall have no entitlement to monies received by Travelstart in respect of such Direct Sales.

LIABILITY LIMITATION

Travelstart will be in no way be held liable for any damages or loss of revenue, profits or data resulting from participation in the Travelstart affiliate programme. The provisions of this section will survive the expiration or earlier termination of the contract for any reason. This section shall not apply to (a) breaches by a party of its obligations in Clause 13 below, or (b) the willful or reckless acts or omissions of a party, its agents or employees.

AMENDMENTS TO TERMS AND CONDITIONS

Travelstart reserves the right to modify terms & conditions contained in this agreement, when such modifications take place affiliates shall be notified via our affiliate programme site. Once affiliates have been informed this shall be considered sufficient provision of notice and will become effective 30 days after notification has been given. Any modifications that affiliate object to can be raised via the affiliate manager for an explanatory response regarding the reasons for change

DISCLAIMERS

Travelstart will do its utmost to ensure that we run our search engine to the best of our ability without interruptions or errors, however Travelstart shall not be held responsible for any loss of business suffered through the performance of the search engine. Travelstart does not express or imply any warranties or representations regarding the Travelstart affiliate programme(including without limitation warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). The Travel Products are provided by Travelstart , on behalf of the Travel Product Providers "as is" and where available, and Travelstart makes no representations or warranties with regard to the same. Travelstart expressly disclaims all implied warranties, obligations and liabilities arising by law or otherwise, with respect to the Marketing Software and the Travel Products, including without limitation any (a) implied warranty of merchantability or fitness for a particular purpose; (b) implied warranty arising from course of performance, course of dealing or usage of trade; or (c) implied warranty of non-infringement. The Marketer acknowledges that the Travel Products are provided by the applicable travel suppliers and not by Travelstart. Travelstart will have no liability to the Marketer or any of its customers for (a) any failure of the Marketing Software or the systems of any third party that results in the failure or inability to process a transaction, or (b) the quality of the Travel Products provided by travel suppliers to customers.

WARRANTIES

Neither the Marketer nor Travelstart makes express or implied warranties nor representations, except as expressly provided herein. Representations and Warranties; in agreeing to the terms and conditions of the Travelstart affiliate programme you express your acceptance of the following; (i) this Agreement has been duly and validly executed by you and constitutes your legal, valid and binding obligation, enforceable against you in accordance with its terms; (ii) the execution, delivery and performance by you of this Agreement and the consummation by you of the transactions contemplated hereby will not conflict with or violate any provision of law, rule, regulation or agreement to which you are subject to; and (iii) you are an adult of at least 18 years of age. You further represent that you have evaluated the laws relating to your activities and obligations hereunder and you have independently concluded that you can enter this Agreement and fulfil your obligations hereunder without violating any applicable rule of law. You acknowledge that you have read this Agreement, have had an opportunity to consult with your own legal advisors if you so desired, and agree to all its terms and conditions. You have independently evaluated the desirability of participating in the Affiliate Programme and are not relying on any representation, guarantee, or statement other than as set forth in this Agreement.

CONFIDENTIALITY

Through your affiliate relationship with Travelstart you may be included on privileged information which is regarded as confidential and will be highlighted as such. Any such confidential information should not be communicated to any third parties.

LANGUAGE

In the event of any translations of the terms in this agreement resulting in any discrepancies of meanings the English language version shall prevail.

ANTI-SPAM POLICY

We do not condone SPAM. Any form of SPAM will result in your account being placed under review and all funds due being withheld pending an investigation of your account. Should you wish to report any incidences of SPAM, please contact us at affiliates@travelstart.com.

COMMUNICATION

By agreeing to this contract, you agree to occasionally receive promotional information from Travelstart. You can opt out of this at any time.

GOVERNING LAW AND DISPUTES

This agreement will be governed by and construed in accordance with the laws of South Africa, without regard to the conflict of laws rules of any jurisdiction. The parties shall first attempt in good faith to resolve any dispute arising out of or relating to the contract or these Conditions by negotiation. If the parties are unable to resolve the dispute by negotiation, any and all disputes, controversies and claims arising out of or in connection with the contract and these Conditions, or the breach, termination or invalidity thereof, shall be settled by arbitration in accordance with the rules of Arbitration in South African Law. Unless the parties agree otherwise, the arbitration proceedings shall be conducted in Cape Town, South Africa. The arbitration award shall be final and binding upon the parties. Both parties agree that, the existence of a dispute notwithstanding, they will continue without delay to carry out all their responsibilities under these Conditions that are not affected by the dispute.

WHOLE AGREEMENT

This agreement constitutes the whole agreement between the parties as to the subject matter hereof and no agreements, representations or warranties between the parties other than those set out herein are binding on the parties.

NON VARIATION

This agreement constitutes the whole agreement between the parties as to the subject matter hereof and no agreements, representations or warranties between the parties other than those set out herein are binding on the parties.

INDULGENCES

No latitude, extension of time or other indulgence which may be given or allowed by any party to any other party in respect of the performance of any obligation hereunder or the enforcement of any right arising from this agreement and no single or partial exercise of any right by any party shall under any circumstances be construed to be an implied consent by such party or operate as a waiver or a notation of, or otherwise affect any of that party's rights in terms of or arising from this agreement or stop such party from enforcing, at any time and without notice, strict and punctual compliance with each and every provision or term hereof.

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10 Dec 2016 - 19 Dec 2016

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