{"id":94029,"date":"2019-06-21T00:00:00","date_gmt":"2019-06-21T00:00:00","guid":{"rendered":"https:\/\/travelstartblg.wpenginepowered.com\/replacing-your-lost-passport\/"},"modified":"2025-11-04T13:55:45","modified_gmt":"2025-11-04T13:55:45","slug":"replacing-your-lost-passport","status":"publish","type":"post","link":"https:\/\/www.travelstart.co.za\/blog\/replacing-your-lost-passport\/","title":{"rendered":"Replacing Your Lost Passport &#8211; All Your Questions Answered!"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Travelling abroad is something that dreams are made of. Moving between oceans as you embark on adventures, learning about new cultures and cultivating a life of new experiences is exhilarating. To set sail (or flight!) to these marvellous destinations you will need to have your passport at hand at all times. But what happens in the instance of a lost passport? Are you stuck in a foreign country forever?<\/span><\/p>\n<h2>But first, tips to keep your passport safe at all times<\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\">\u00a0Invest in a cheap sling purse that carries all of your essentials and wear this when moving to and from the airport for easy accessibility. Only keep your essentials, such as your passport, flight\/bus tickets, money, travel insurance card, etc.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00a0Once you&#8217;ve reached your accommodation, place your passport somewhere safe, such as the hotel room safe. You should also store your other important belongings, such as your camera, money and jewellery, depending on how safe the city is that you\u2019re in.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Make at least one or two copies of your passport and keep these in various pieces of luggage.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Leave a copy with a friend or family member at home.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00a0Make sure to keep a virtual copy of your passport that is always available, like on your Google Drive or Dropbox. This way, regardless of where you are, you\u2019ll always have a copy, assuming you have access to an internet connection and a printer!<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00a0Don\u2019t carry your passport when sightseeing, hiking or even going to the beach. It could easily fall out of your bag. Instead, carry a copy of it with you at all times.<img decoding=\"async\" class=\"size-full wp-image-77556 aligncenter\" src=\"https:\/\/travelstartmu.wpenginepowered.com\/zablog\/wp-content\/uploads\/sites\/5\/2025\/10\/france-passport.jpg\" alt=\"lost-passport-south-africa\" width=\"800\" height=\"533\" \/><\/span><\/li>\n<\/ul>\n<h2>What to do if you\u2019ve lost your passport\/it\u2019s been stolen:<\/h2>\n<h3>In South Africa<\/h3>\n<p><span style=\"font-weight: 400;\">If your passport has been stolen, you will need to report the incident to your local South African police department. You will get a case number and be instructed to complete an affidavit. This is essential as if your passport was lost or damaged, you will have to pay double the price of a regular passport application, due to owner negligence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With your case number and affidavit, head to your closest Department of Home Affairs and start the process of your application. You will need to complete the D11 form and submit it with your application. Pay the submission cost and wait for your receipt. You will have to wait to hear from the DHA via SMS or email. The waiting time ranges from 2 weeks to 12 weeks.<\/span><\/p>\n<h3>In a foreign country<\/h3>\n<p><span style=\"font-weight: 400;\">It is especially vital to keep your passport safe during all international travel as replacing it will cost you additional money, and more importantly, time that you may not have to spare. Losing your passport in a foreign country is a bit more complicated, but is not an impossible task. The problem can arise if you\u2019re not anywhere close to an embassy or consulate. As soon as you are aware that your passport is missing, head to your nearest police station and open a case. You will be issued a case number. Find your nearest South African embassy or consulate and explain to them what has happened. Assuming everything else is in order, you will be issued a travel document, allowing you to return to South Africa. This document is valid for 90 days, for one trip to South Africa only. You will not be allowed to travel any further with this document.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If there is no South African consulate or embassy in the city that you are in, you will have to travel to the nearest location with these offices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please note that you may have to apply for a new, permanent passport from the country that you are in. This is an extreme case and may take several weeks to be completed and sent to your location.<img decoding=\"async\" class=\"size-full wp-image-77559 aligncenter\" src=\"https:\/\/travelstartmu.wpenginepowered.com\/zablog\/wp-content\/uploads\/sites\/5\/2025\/10\/travel-dress.jpg\" alt=\"lost-passport-airport\" width=\"800\" height=\"534\" \/><\/span><\/p>\n<h2>Before a passport can be issued, you must:<\/h2>\n<ol>\n<li><span style=\"font-weight: 400;\"> Complete an application form<strong> BI-73<\/strong> (application for South African passport) and<strong> BI-335E<\/strong> (declaration regarding the loss\/damaged\/theft of a passport or travel document)<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Be finger-printed<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Produce written evidence of your South African citizenship (e.g. a birth certificate, identity document, certified copy of passport, if able)<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Provide a copy of the police report (the translation must be in English)<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Present two photographs (size 35x 45mm)<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Pay the required fee<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Please note that the process takes up to 5 days to complete.<\/span><\/p>\n<h2>How much does it cost to apply for a lost passport?<\/h2>\n<p><span style=\"font-weight: 400;\">If you need to reapply for your passport (whether it has been stolen or lost), you may potentially need to <\/span><b>pay double the cost of a new passport<\/b><span style=\"font-weight: 400;\">. The price of a new passport is R400 and this fee applies if you have never applied for a passport before. <\/span><b>The cost for a lost or stolen passport is R800<\/b><span style=\"font-weight: 400;\">\u00a0unless you are able to provide proof (a police statement\/affidavit) stating that the incident was not caused because of personal negligence.<\/span><\/p>\n<h2>Could a representative apply for your lost\/stolen passport on your behalf?<\/h2>\n<p><span style=\"font-weight: 400;\">No, you will have to apply in person. This applies whether you are applying in South Africa or in a foreign country. \u00a0\u00a0<\/span><\/p>\n<h2>When applying for your new passport, please note that:<\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">The passport officer must be satisfied that your identity is legal and valid<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">The passport officer must check that your photograph is a true image of yourself; and<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">Your fingerprints must be taken (for people who are aged 16 years or older) <\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">All documents required for passport applications should be completed in black ink<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">All individuals (parents and children included) must all complete separate application forms. \u00a0Both parents and the children concerned must be present when applying for passports for children<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Passports are issued in accordance with your names as they appear at the Department of Home Affairs. \u00a0Any changes to your names must be applied for and finalized before your application.<\/span><\/span>\n<p><figure id=\"attachment_77557\" aria-describedby=\"caption-attachment-77557\" style=\"width: 790px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-77557\" src=\"https:\/\/travelstartmu.wpenginepowered.com\/zablog\/wp-content\/uploads\/sites\/5\/2025\/10\/lost-passport.jpg\" alt=\"\" width=\"800\" height=\"534\" \/><figcaption id=\"caption-attachment-77557\" class=\"wp-caption-text\">An Asian male traveler is experiencing the problem of need and lost value at the airport.<\/figcaption><\/figure><\/li>\n<\/ul>\n<h2>Department of Home Affairs in South Africa<\/h2>\n<h3>Gauteng<\/h3>\n<p><b>Johannesburg: <\/b><span style=\"font-weight: 400;\">New Government Building, Harrison St &amp; Plein Street, Newtown, Johannesburg, 2000<\/span><\/p>\n<p><b>Pretoria:<\/b><span style=\"font-weight: 400;\"> 320 Byron Place, Corner Sophie De Bruyn &amp; Nana Sita Streets (old Schubart &amp; Skinner Streets), Pretoria<\/span><\/p>\n<h3>Western Cape<\/h3>\n<p><b>Cape Town:<\/b><span style=\"font-weight: 400;\"> 56 Barrack St, Cape Town City Centre, Cape Town, 8000<\/span><\/p>\n<p><b>Bellville:<\/b><span style=\"font-weight: 400;\"> 177, 181 Voortrekker Rd, Bellville, Cape Town, 7530<\/span><\/p>\n<h3>Eastern Cape<\/h3>\n<p><b>Port Elizabeth:<\/b><span style=\"font-weight: 400;\"> Govan Mbeki Ave &amp; Bagshaw Street, North End, Port Elizabeth, 6001<\/span><\/p>\n<p><b>East London:<\/b><span style=\"font-weight: 400;\"> 33 Fleet St, East London CBD, East London, 5201<\/span><\/p>\n<h3>Northern Cape<\/h3>\n<p><b>Kimberley:<\/b><span style=\"font-weight: 400;\"> 9 New Main St, Kimberley, 8301<\/span><\/p>\n<h3>KwaZulu-Natal<\/h3>\n<p><b>Durban Ethekwini:<\/b><span style=\"font-weight: 400;\"> 350 Umgeni Rd, Stamford Hill, Durban, 4001<\/span><\/p>\n<p><b>Pinetown:<\/b><span style=\"font-weight: 400;\"> 36 Josiah Gumede Rd, New Germany, Pinetown, 3610<\/span><\/p>\n<h3>Free State<\/h3>\n<p><b>Welkom:<\/b><span style=\"font-weight: 400;\"> Sapo Building, 3 Bok St, Welkom, 9459<\/span><\/p>\n<p><b>Bloemfontein:<\/b><span style=\"font-weight: 400;\"> Moshoeshoe Rd &amp; George Lubbe St, Rocklands, Bloemfontein, 9301<\/span><\/p>\n<h3>Mpumalanga<\/h3>\n<p><b>Upington:<\/b><span style=\"font-weight: 400;\"> 5310 Mark Street, Upington, 8800<\/span><\/p>\n<h3>Limpopo<\/h3>\n<p><b>Tzaneen:<\/b><span style=\"font-weight: 400;\"> 2B Tzaneng Mall, Danie Joubert St, Sentrapark, Tzaneen, 0850<img decoding=\"async\" class=\"size-full wp-image-77558 aligncenter\" src=\"https:\/\/travelstartmu.wpenginepowered.com\/zablog\/wp-content\/uploads\/sites\/5\/2025\/10\/redheads-travel.jpg\" alt=\"\" width=\"800\" height=\"533\" \/><\/span><\/p>\n<h2>Popular destinations embassy details<\/h2>\n<h3>Mauritius<\/h3>\n<p><b>Address:<\/b><span style=\"font-weight: 400;\"> 25, 4eme Eage, Immeuble BAI, Champ de Mars Pope Hennessy St, Port Louis, Mauritius<\/span><\/p>\n<p><b>Tel:<\/b><span style=\"font-weight: 400;\"> +230 212 6925<\/span><\/p>\n<h3>United Kingdom<\/h3>\n<p><b>Address:<\/b><span style=\"font-weight: 400;\"> South Africa House, Trafalgar Square, Charing Cross, London WC2N 5DP, UK<\/span><\/p>\n<p><b>Tel:<\/b><span style=\"font-weight: 400;\"> +44 20 7451 7299<\/span><\/p>\n<h3>Turkey<\/h3>\n<p><b>Address:<\/b><span style=\"font-weight: 400;\"> Filistin Sokak No: 27 GOP 06700 Ankara Turkey<\/span><\/p>\n<p><b>Tel:<\/b><span style=\"font-weight: 400;\"> +90 312 405 68 61<\/span><\/p>\n<h3>Thailand<\/h3>\n<p><b>Address:<\/b><span style=\"font-weight: 400;\"> 12th A Floor, M Thai Tower, All Seasons Place, 87 Witthayu Rd, Lumphini, Pathum Wan, Bangkok 10330, Thailand<\/span><\/p>\n<p><b>Tel:<\/b><span style=\"font-weight: 400;\"> +66 2 092 2900<\/span><\/p>\n<h3>China<\/h3>\n<p><b>Address:<\/b><span style=\"font-weight: 400;\"> No. 5 Dongzhimenwai Dajie, Chaoyang District, 100600, Beijing<\/span><\/p>\n<p><b>Tel:<\/b> <b>+86 010 8532 0000<\/b><\/p>\n<h3>Netherlands<\/h3>\n<p><b>Address<\/b><span style=\"font-weight: 400;\">: Wassenaarseweg 40, 2596 CJ Den Haag, Netherlands<\/span><\/p>\n<p><b>Tel: <\/b><span style=\"font-weight: 400;\">+31 70 392 4501<\/span><\/p>\n<h3>UAE<\/h3>\n<p><b>Address<\/b><span style=\"font-weight: 400;\">: Opposite Mushrif Mall, 25th Street, Villa Number 202 &#8211; Shk. Rashid Bin Saeed St &#8211; Abu Dhabi &#8211; United Arab Emirates<\/span><\/p>\n<p><b>Tel:<\/b><span style=\"font-weight: 400;\"> +971 2 447 3446<\/span><\/p>\n<h3>Namibia<\/h3>\n<p><b>Address:<\/b><span style=\"font-weight: 400;\"> Cnr Nelson Mandela Avenue and Jan Jonker Street, Windhoek<\/span><\/p>\n<p><b>Tel:<\/b><span style=\"font-weight: 400;\"> +264 61 205 7111<\/span><\/p>\n<h3>USA<\/h3>\n<p><b>Address:<\/b><span style=\"font-weight: 400;\"> 3400 International Drive, NW, District of Columbia 20008, Washington DC<\/span><\/p>\n<p><b>Telephone:<\/b><span style=\"font-weight: 400;\"> +1 202 232 4400<\/span><\/p>\n<h3>Indonesia<\/h3>\n<p><b>Address:<\/b><span style=\"font-weight: 400;\"> Wisma GKBI, Suite 705, 7th floor Jl. Jend, Sudirman Kav, 28 Jakarta 10210.<\/span><\/p>\n<p><b>Tel:<\/b><span style=\"font-weight: 400;\"> +62 21 2991 2500<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now that your lost passport issued are all cleared up, rest assured that you\u2019ll be on your way to your next destination before you know it! Have you lost your passport before? Was it an easy process to reapply?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ready to book that flight? <\/span><a href=\"https:\/\/www.travelstart.co.za\/lp\/sign-up\"><span style=\"font-weight: 400;\">Sign up to the Travelstart newsletter<\/span><\/a><span style=\"font-weight: 400;\"> for the latest <\/span><a href=\"https:\/\/www.travelstart.co.za\/lp\/flight-specials\"><span style=\"font-weight: 400;\">flight deals<\/span><\/a><span style=\"font-weight: 400;\"> and specials!<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Travelling abroad is something that dreams are made of. Moving between oceans as you embark on adventures, learning about new cultures and cultivating a life of new experiences is exhilarating. To set sail (or flight!) to these marvellous destinations you will need to have your passport at hand at all times. But what happens in the instance of a lost passport? Are you stuck in &#8230; <a title=\"Replacing Your Lost Passport &#8211; All Your Questions Answered!\" class=\"read-more\" href=\"https:\/\/www.travelstart.co.za\/blog\/replacing-your-lost-passport\/\" aria-label=\"Read more about Replacing Your Lost Passport &#8211; All Your Questions Answered!\">Read more<\/a><\/p>\n","protected":false},"author":16,"featured_media":94034,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_destination_ratings":[],"_destination_review_count":0,"footnotes":""},"categories":[456,16],"tags":[],"class_list":["post-94029","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-insight-travel","category-travel","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Replacing Your Lost Passport - All Your Questions Answered! - Travelstart.co.za<\/title>\n<meta name=\"description\" content=\"Are you wondering what to do about your lost passport? 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