How To Get An Emergency/Temporary South African Passport

You can apply for a Temporary SA Passport at the Home Affairs Office in Cape Town.

Updated 23 September 2014:

The Department of Home Affairs will no longer issue temporary passports from September 1.

A circular from the DHA states that SA citizens have been refused entry into a number of countries when travelling on temporary passports. “This has resulted in accusations and claims against the department in cases where citizens are refused entry into particular country despite the department having issued the temporary passport.

“Temporary passports have been abused for corruption purposes and this threat remains, which puts South Africa at risk of its emergency travel documents being unreliable and not trustworthy. Elimination of temporary passports aims to remove this risk.”

The DHA added that temporary passports were initially issued as an interim travel document due to longer turn-around times taken to issue a permanent tourist passport. “This turn-around time has improved drastically rendering issuance of temporary passports redundant.”

Only an Emergency Travel Certificate (ETC) will be issued to an applicant under circumstances of emergency travel purposes.


Lazanne photoAs Blue Monday’s go, Lazanne Affiliate Manager at Travelstart, woke up on Monday 7 October to the realization that hers was going to be “one of those days”.

Due to fly out to Kenya on the 8th October, Lazanne realised at the last minute that her passport was sitting with the UK Border Agency for a Visa for her trip to London on 26 October. That means she had less than 24 hours until departing South Africa and no passport!

Fast forward to November and Lazanne is back from successful trips to Kenya and the UK. I sat down with her to try and make sense of the madness that ensued and how she handled it.

What were the events leading up to you needing an Emergency Passport?

I woke up the morning before my trip to Kenya and realised that my passport was with the UK Border Agency as I had handed it over to them for my UK Visa. I immediately went to Home Affairs in Barrack Street, Cape Town.

What is the process for getting a Temporary SA passport?

At Home Affairs you need to inform the person at the information desk the reason for your visit. You will be given the appropriate application form and a unique number for your application which will eventually be called out. You then need to take these documents with you to the correct application desk – it’s a fairly simple and efficient procedure.

What documentation did you need to take with you?

2 passport photos and your SA ID, as well as a written motivation stating why you need the temporary passport. Don’t worry about writing the motivation beforehand as they will give you an additional form to complete at Home Affairs.

How did you make an appointment to apply for the passport?

No appointment needed, just try to be at Home Affairs as early as possible to avoid the long queues.

How much did it cost?

R180 for the temporary SA passport and +/- R40 for 2 passport photos, a smidgen of my sanity, and a few hours of my time.

How long does it take to get the emergency passport?

On the Home Affairs website they state that it may take up to 1 week. My experience however was different to what I read on their website. My application was submitted at 9am and was I told to collect my temporary passport at 16:30pm on the same day. I asked whether I should call to confirm that it’s ready but was advised that there’s no need to call, and I was assured it would be ready by then. I couldn’t believe my luck after all the panic.

When I arrived at 16:30, unfortunately and to my shock, NO PASSPORT! I pleaded with the supervisor to track my passport and told her that my flight to Nairobi departs Cape Town International at 7am the next morning, so I desperately needed it. The supervisor was kind and very helpful unlike the staff I spoke to before getting hold of her. She went the extra mile to check the passport storage room on another floor and which she has no access to, but she went anyway to see if anyone was still there. This all happened after closing hours and when most of the staff had already gone home. She then found that the person who processed my application failed to give me one very important document to sign and that was the reason why my passport wasn’t ready. She advised me to be there at 7:30 the next morning and she will personally ensure that my passport is ready for collection.

Are there any restrictions if you’re travelling on a temporary South African passport?

I travelled to Kenya and there were no restrictions, but there are certain countries that will refuse entry with to travellers with a temporary passport. Home Affairs advises you to confirm with the individual country authorities.

Is there anything else readers should know?

A temporary passport is valid for 12 months. The Home Affairs website states that a new passport must already have been applied for before a temporary passport application can be lodged, but if you have a good enough reason, like mine, then they will gladly assist and you’ll get your temporary passport on the same day. Just make sure all your docs are signed!

Please note that Home Affairs ONLY accepts cash! My mind filled with utter astonishment while handing over my cheque card at the payments counter and the lady rudely glared at me because I was supposed to know that!

Our Readers Comments

  1. Thanks for this article, I had the exact same experience, sent my passport in to apply for a visa for India and only realised that I’m travelling in 2 days to Nairobi aswell.temporary passports can be given on the same day in emergency situations, I seem to have everything sorted, going to pick it up later today.

  2. Do I need a visa for Lesptho if I am SA citizen and will India accept my temporary pasport.
    I want also to know if I want to do religeous work in India if i have to have a missionary of torist visa

  3. Hi there,

    I have lost my passport and will follow all your brillo advise to get a new one, but i was wondering if i can buy a flight without a passport as i still need to get my new one, but if i wait the prices will go up!

    please help,

    thanks.

    josh

  4. Thank you. This was all very helpful. Do you know anything about an EMERGENCY passport as I leave on the same day that I will be applying for one….

  5. Hi there thanks for the info does anyone know if mauritius accepts temporary passports have applied for passport but don’t think it will be reeady by the time I need to travel

  6. Thanks for the infor even though I got it late becouse in september last year I was supposed to be in france but only to find that I hav a tempoary passport and they don’t allow entry if you having one so I had 2 stay behind and not go to france

  7. I need to travel to China on business, but just found out that my passport expires tomorrow 18/03/2014. I need to leave to China on the 02/04/2013. What is the easiest way to get my passport on time. Also realize that I need to apply for a visa as well. Your input will be appreciated.

  8. Hi am going to Mozambique on May so I want to know if do they accept temporary passport of original

  9. Hi,i live in australia but have an south african passport . I aplied for a uk visa as i need to be in london by monday, and got an email today that my visa has been approved and my passport will be on tje way back shortly, i need to flie to london by sunday how can i get an emergency passport from aus??

  10. Hello, I’m going to Mozambique on the 4th of April, so I wanna know if they do accept a temporary passport

    • Hi

      Can you please let me know if your temp south african passport to Mozambique was ok.

      My daughters boyfriend is n the same position and they want to leave for Mozambique on Friday and apply for a temp.

      I think the laws changed in September 2014.

    • Hi Brenda, yes unfortunately home affairs have said that they no longer issue temporary passports, everyone needs to apply for a permanent passport now.

  11. I need a passport by friday nd want to go apply for it tomorrow…. Will I get it?

  12. i had lost my passport on December may you please tell me what to do?iam Thembekile Aistorina sikwati.Iam so afraid if something can happend because is being a long time now.help me plz.

  13. I applied for cabin crew job at american airline and I need a passport asap becos they said I must email them my passport even thou its temporary.. Do you think they will help me then??

  14. Hi I need to know how much to make a temporary passport and passport pls I need to know today I want to do a passport tomorrow

  15. Good morning. Thank you – I found your information above to be of great help. I have today applied for my South African passport (renewal – handed in copy of existing passport). Very efficient service at Centurion Home Affairs. However, I see that it takes 8 weeks to issue a new passport but we leave for Australia on 23 August 2014 and we still have to get visas so we might have to apply for temporary passports beforehand. Do you know if Australia accepts temporary passports? Kind Regards. Richard.

    • Hi I want to know it take how long to get a passport bcz I got a jot in us so they said they need me on 4 march

    • Hi Yanga,

      Thanks for reaching out.

      Home Affairs website shows it will take about ten weeks to process the application and issue the passport. You are welcome to contact them direct to see if they would be able to speed up the process, however only they would be able to advise you of this.

      Best of Luck!

    • hlw how are you im nasir rana im from bangladesh i want to do passports but i dont no how to i get i have old my passports in for Bangladesh so plz can u hlefme

    • Hi Nasir, if you’re looking to apply for a new Bangladeshi passport, you’ll need to contact the Bangladeshi embassy here in South Africa. If you’re looking to become a South African citizen, you’ll need to go to home affairs and follow the procedure to becoming a South African citizen. You can’t get a South African passport without becoming a citizen.

  16. The information provided has been helpful. I am traveling to Mauritius for a holiday. I am an educator enjoying my winter holidays.

  17. Goodday

    I have to leave to Zwasiland next week on the 16th July 2014.
    Where can I get a temporary passport and how soon, as well as the costs???
    Please let me know ASAP as it is URGENT???
    Thank you so much
    Regards
    Zelda

  18. Is a Temporary Passport allowed to enter US grounds I want to go to California next month what should I do Please help guys.

  19. Hello, I wanted to know if you can get a temporary passport if you’re under the age of 18 and you didn’t have one before and this is because you won a trip to go to another country free. Are you allowed to make a temporary passport?

    • Hello Thandeka, Temporary passports will no longer be issued as of 21 August. You will need to get a permanent passport to travel or apply for visas – Almene

  20. Goodmorning every1,

    I required urgent advise! I have been given a free holiday to windhoek which can only be used on the 12 December. My problem is as I never received my prevoius passport , 6 years ago . No I don’t have one. What are the steps I must follow. Please help asap

    • Hi Anuschka, I would suggest that you simply go to home affairs and apply for a new, explaining that you never received the passport you applied for 6 years ago.

  21. Hi I never applied a passport an now i got a big problem my son his sick an he was staying with his daddy in Zimbabwe I have 2go see him urgently an I nid temporary passport what must I really do?Please help me

    • Hi Shanita, sadly home-affairs do not do the emergency passport any more to my knowledge, this is because the document was not very secure and also because they can usually issue you a new passport within a few of days. Go to your nearest home affairs office to apply, you will need to bring your ID, a pen, 2 colour passport photographs and R400 cash. You may be able to apply for them as an emergency – bring extra cash in case. See more: http://www.home-affairs.gov.za/index.php/travel-documents2

  22. Thanks for the advice.

  23. IM HAVING THE SAME PROBLEM IVE BEEN IN BOLIVIA FOR 2 YEARS WAS IN JAIL FOR DRUG TRAFICKING A HUGE MISUNDERSTANDING I HAVE BEEN RELEASED A WEEK AGO AND THE NATIONAL POLICE DO NOT WANT TO GIVE ME MY PASSPORT IN MY PERSONAL OPIINION I THINK THEY HAVE LOST IT NOW WHEN I PHONE MY EMBASSY THEY TELL ME THAT THEY NO LONGER GIVE OUT EMERGENCY PASSPORTS AND I HAVE TO APPLY FOR A NEW ONE THAT TAKES UP TO 6 MONTHS TRYING TO GET DIRECT HELP BUT NOTHING MY FAMILY HAVE TRIED EVERYTHING BUT THE EMBASSY IS NOT ON TOP OF THINGS AT ALL VERY UNORGAINISED. NOW IM 20 YEARS OLS STUCK IN A FOREIGN COUNTRY AS A ILLIGAL IMMIGRANT IF ANYONE KNOWS OF SOLOUTIONS PLEASE LET ME KNOW OF WHOM I CAN CALL TO GET FURTHER ASSISTENXCE!!! THANK YOU

    SIMONE DEVILLE

  24. Hi there, i urgently need a passport to go to Mozambique on the 13 of December. How do i go about to get one? i tried to apply for one but they say it will take 24 working days to get it.

    • Hi Thokozile,

      Great to hear from you!

      The process of issuing a South African passport can take as long at 10 weeks. Especially over Christmas as this is the busiest time of travel.

      Unfortunately you will have to wait until they have issued you with a passport before you can travel. Home Affairs have also done away with issuing people with temporary passports as of the 1 September 2014, as they are not that secure. Your only option is to go through the process of applying for a passport and wait until it is ready for collection.

      All the best!

      ~ Marcelle

  25. Hi. I need a emergency passport. Does USA allow such passport. I need it by the 19 December.

    • Hi Mbali,

      Thanks for reaching out.

      One can apply for an emergency South African passport however it usually takes 5 – 7 working days (estimate). Only then can you make your visa appointment at the US embassy online. You might not get an appointment straight away as it is their busiest season, being Christmas and school holidays. Once you apply for your American visa this also takes roughly 3 – 5 working

      Unfortunately you would not be able to get an emergency passport and US visa within the required time allowing you to travel on the 19th December.

      You welcome to contact Home Affairs and the US Embassy to clarify this.

      Home Affairs contact number: 021 763 6400 (Wynberg)

      US Consulate General: 021 702 7300

      Thanks

  26. Hi Marcell,idont understand you here.You are saying Thokozile cannot get a temporary passport but Mbali can, how possible is that?

    • Hi Ncumisa, sorry just a correction to Marcelle’s previous comments. Home affairs no longer issue temporary passports, so Mbali can’t get one either.

  27. Please can you assist urgently

    My son’s SA passport expired in September, he has applied for a renewal and we have been told it has been issued and we have been given the new passport number but the actual passport was despatched to London and as of today it had not arrived. SA House in London have issued him an ETC as his flight is on Thursday but we are concerned about how he can exit SA to fly back to London where he lives and works. He has a British passport as his father is British. I have just spoken to a gentleman at the King Shaka Airport immigration. He advised that my son can enter SA on the ETC issued in London and then immediately upon arrival ( first working day would be the 22nd DEC ) he must apply for an ETC to exit South Africa on the 6th Jan 2015 . Can this be done ? How quickly can this be issued ?

    Please can you advise as a matter of urgency as tomorrow, Wednesday 17th Dec is the last day we have before we would need to cancel the flight in order to be refunded for the flight . We have a family member who is terminal and not expected to see the new year and she has requested to see him, hence the urgency.

    Many thanks

  28. How long does it take to get an Emergency Travel Certificate? I need to go overseas this weekend, so I will need to get the ETC as soon as possible. I have all the necessary paperwork to support my reasons for going over. Do u know long it will take to get the ETC?

    • Hi Sandy, this is currently a confusing area with Home Affairs. An official statement came out last year saying that they would no longer issue emergency travel documents, yet their website still lists this as a possibility and also lists requirements. I would suggest double-checking with them before making any plans: http://www.dha.gov.za/index.php/travel-documents2

  29. Goodday lm in urgent need of a passport to travel to malawi and zimbabwe on work purposes please my passport was lost how can you help urgently l must travel first week of February please help

    • Hi Cherlyn,

      Thanks for getting in touch! For this you will need to contact Home Affairs and they will be able to assist with your passport application the exact procedure to follow.

      You will find Cape Town Home Affairs contact details below or you may Google Home Affairs and select which office is best for you to go apply at:

      http://www.westerncape.gov.za/facility/cape-town-regional-home-affairs-office

      Best of Luck!

  30. Hello there
    I have a an SA ID book and live here but usually travel on a Dutch (EU passport)..

    My fiance and myself have booked and paid for a Honeymoon leaving on the 8th of April 2015. I was told I can only enter and re-enter SA on a SA Passport so have applied today in a panic (got o Wynberg at 6-06am and was number 20 in the Passport/ID que) only to be told there is no record of my finger prints and I might not get my Passport in 6 weeks.

    When I asked the lady at the counter what I could do she said simply – Well you just can’t leave then!!!

    Surely in the year 2015 I can expedite the process somehow!? Please help!!

    • Hi Lukw,

      Thanks for reaching out.

      Unfortunately when entering back into South African you will need to enter on your South African passport as a South African citizen. One is not allowed to enter on their Dutch passport or you will be entering as a foreigner. Unfortunately these are the immigration laws.

      You most welcome to contact another Home Affairs department and see what someone else advises, however to my knowledge if you do not want to enter into the country as a foreigner you will need pass through immigration on your SA passport.

      I strongly suggest you contact someone else to see what information they give.

      Best of Luck!

  31. I am going to malawi on the 3/3/15 . i wanna know if they accept temporary passport or emegency travel certificate? will i manage to get it in time nd how much does that certificate cost?
    Thanks

    • Hi Peter,

      Thanks for getting in touch!

      The Department of Home Affairs will no longer issue temporary passports from September 1 2014.

      A circular from the DHA states that SA citizens have been refused entry into a number of countries when travelling on temporary passports. “This has resulted in accusations and claims against the department in cases where citizens are refused entry into particular country despite the department having issued the temporary passport.

      “Temporary passports have been abused for corruption purposes and this threat remains, which puts South Africa at risk of its emergency travel documents being unreliable and not trustworthy. Elimination of temporary passports aims to remove this risk.”

      The DHA added that temporary passports were initially issued as an interim travel document due to longer turn-around times taken to issue a permanent tourist passport. “This turn-around time has improved drastically rendering issuance of temporary passports redundant.”

      Only an Emergency Travel Certificate (ETC) will be issued to an applicant under circumstances of emergency travel purposes.

      My suggestion would be is to contact the Malawian Consulate to see what information they could provide. At the end of the day, it is up to them if they will permit this or not.

      Their contact details are:

      770 Government Avenue
      Arcadia, Pretoria 0083
      South Africa
      PHONE LOCAL: (012) 342.0146
      INTERNATIONAL: +27.12.342.0146

      Best of Luck!

  32. Can u travel to mozambique with a emergency passport?

    • Hi Youandi,

      Thanks for getting in touch.

      The Department of Home Affairs will no longer issue temporary passports.

      A circular from the Department of Home Affairs states that SA citizens have been refused entry into a number of countries when travelling on temporary passports.

      You are welcome to contact the Mozambique High Commission to double check as they will be able to give the most up to date information.

      Telephone:
      +27 12 401 0300

      Best of Luck!

  33. I have seen now that no temporary passports will be issued anymore. What must I do as I am leaving for Namibia on the 14th of May for a hunting trip? I already have my permits.

    • Hi Charl,

      Yes this came into effect last year already. You would need to try postpone your trip, or contact Home Affairs to see how long the waiting period is for a passport. They should be able to give a rough indication on the processing time for a new passport.

      Best of Luck!

  34. I want to go to lesotho on sunday can i get my temprary passport by tomorrow?

    • Hi Thabiso,

      Thanks for getting in touch.

      The Department of Home Affairs are no longer issuing temporary passports, this has been from 1 September 2014.

      You will need to apply for a passport before you are able to travel to Lesotho.

  35. I live in Canada and have dual British and South African citizenship and have Canadian permanent residence status. My cousin is getting married in South Africa in 3 months however my South African passport expired a short while ago. According to the South African High Commission in Canada website, passport applications take 6 months to process.

    Is there a way for me to apply for a new passport by another quicker method (e.g. using a specialist service, having a relative in SA apply on my behalf, etc.). I understand that Temporary Passports are no longer being issued since full passports are supposed to be available in reasonable times now… however this doesn’t seem to be the case for applications made outside South Africa.

    I’ve also been advised that an Emergency Travel Certificate issued by the SA Consulate in Canada will only be valid for entry into South Africa. On this trip, I am not able to stay in South Africa long enough to wait for a new passport to be issued.

    Is it possible to apply for a second Emergency Travel Certificate that I can use to depart South Africa? Can I only apply for this once I have arrived back in South Africa, or can I apply for this even before my trip back to South Africa? How long does it take for one to be issued?

    I do not need the Emergency Travel Certificate to be valid for entry into any other country. I only require that it be valid for departure from South Africa. My British Passport will be used for entry at my destination.

    Alternatively, is it possible to apply from within South Africa for a new full passport through an expedited process (e.g. 1-3 business days)?

    Many thanks for your assistance.

  36. Both my husband and I applied for our passports after they were stolen but they have not yet been issued. We need to pick a client in Zimbabwe and accompany him on a safari.
    Can home affairs issue us a emergency travel document if it is for business?

  37. Can I get a Emergency Travel Certificate (ETC) for business purposes?

    • Hi Ellizy,

      Thanks for getting in touch.

      The Department of Home Affairs no longer issues Temporary Passports unfortunately.

      Emergency Travel Certificates are issued to South Africans who have to travel back home urgently for reasons of death, sickness or any other emergency. It is in a page form and may be issued with validity ranging from a month to a year. Applicants for emergency travel certificates must also apply for permanent passports.

      Please find below link which could provide further info

      http://www.southafrica-newyork.net/homeaffairs/pp_emergency.htm

  38. Hello,

    I need to travel to Spain in a week and I don’t have a passport and its an emergency can I get a temporary passport if so how long will it take and how much is it please I need this info asap!!!

    • Hi Asanda,

      Thanks for contacting us.

      The Department of Home Affairs no longer issues Temporary Passports. A circular from the DHA states that SA citizens have been refused entry into a number of countries when travelling on temporary passports.

      You welcome to contact Home Affairs direct for any further information with regards to applying for a passport.

  39. Hi

    I live in London. My wife has been admitted in to hospital for psychiatric treatment. I have two young girls.
    My mom live in South Africa and only has a SA passport.

    Her UK visa has expired so yesterday went to Durban to get a new one. When they open it the baggage sicker was still in the passport from 2014.
    When they pull it off it ripped the bar code.
    Now she need a new passport and we have been told it could take 15-20 days.
    I can’t wait that long I need help with my kids.
    Is there any thing I we can do.

    Thanks
    Bruce.

    • Hi Bruce, I’m so sorry to hear of your situation. Honestly though you’re going to have to deal directly with Home Affairs to fix this situation. They are the only people who can get the passport for you. You’re going to need to explain the situation and they’re going to have to do their best to get the passport back in time. Unfortunately no more emergency travel documents are issued for South Africans travelling overseas. The good news is that passports usually take a bit less time than 15-20 days, some people have reported getting them back within 10 days, even during periods with public holidays, so there’s hope for a quicker resolution.

  40. I really need temporary passport to Lesotho am in kroonstad so is it possible to make 1before Friday its urgently

    • Hi Olivia,

      Thanks for contacting us.

      I’ve gone onto Home Affairs website and it states at the top: NOTICE: The Department of Home Affairs no longer issues Temporary Passports.

      Please find link below: http://www.dha.gov.za/index.php/travel-documents2

      You welcome to contact them direct and they should be able to answer any further queries you might have.

  41. If I apply for passport can I get emergency passport wat should I do because I can’t wait for three weeks

  42. Morning

    I have lost my passport and i need to go to lesotho in two days time …will home affairs mange to hnelp me

    • Hi Lebohang,

      Thanks for getting in touch. Sorry to hear you lost your passport.

      The processing time for a passport usually takes around 3 weeks. Some cases it has been much quicker like 10 days.

      I don’t think they will be able to issue you with a new passport within 2 days, however you welcome to contact them direct, they should be able to answer any further questions from their side.

  43. Hi i urgently need help, i never had a passport. My fiance’s mother is in Zambia and very ill, we need to go there ASAP. How can i get a temp/emergency passport?

    • Hi Marcha,

      thanks for getting in touch and sorry to hear of this sad news. I hope your fiance’s mother makes a quick recovery.

      I’ve gone onto the Department of Home Affairs website and at the top of the page they say:

      NOTICE: The Department of Home Affairs no longer issues Temporary Passports.

      http://www.dha.gov.za/index.php/travel-documents2

      I suggest you contact them direct to see how long the processing time is. They should be able to answer any questions you might have.

  44. Hi my wife appyed for a new passport on 13th November 2015 and are still waiting. The answer we get is that they are still procecessing.. What can we do?

    • Hi Gerald,

      I would suggest going into Home Affairs and asking to speak to a supervisor on duty.

      They should be able to track it on their date base to see how far along it is. As usually the process does not take that long.

  45. My husband was informed tonight that he must travel to Zambia by thursday for work purposes as a SA based companies heavy duty equiment broke and he is the only person that will be able to fix the machinery, however his passport expored years ago. What would be the quickest way for him to obtain a SA travel document / passport

    • Hi Pam,

      Thanks for getting in touch.

      You would need to contact Home Affairs direct to see if they would be able to issue a passport within that amount of time. I highly doubt it but they would be able to check on their records if their is a back log or not.

      The quickest processing time I have heard of is 5 – 7 working days, and that does not happen often.

  46. Hello

    If i may ask, since they have cancelled the temporary passport and now we have to do the Emergency travel certificate, do you think they allow it when the reason is wedding? because we need it in a weeks time

    Regards
    Star

    • Hi there,

      Thanks for getting in touch.

      For this you will need to contact the Airline direct or Home Affairs as they will be able to advise accordingly. It is up to immigration if they would accept this or not.

  47. I have to travel to Mozambique to collect my sister who is not feeling well, I applied for a passport but not yet arrived, I need to be there on Thursday 24 March can I apply for emergency passport.

    • Hi Magdeline,

      Thanks for getting in touch and sorry to hear about your sister not feeling well.

      I’m afraid Home Affairs no longer issue emergency or temporary passports anymore.

      You will need to contact them direct, let them know it is urgent and hopefully you can receive it within a week of applying. (however the standard waiting time for a passport is usually longer)

  48. Hi i applied for a passport yesterday for a trip that is due on the 14 May what are the chances of me getting a passport within 7 days because the travelling agency tells me i need to supply my passport to them within 7 days. i contacted the Head office in Pretoria yesterday and asked if they can mark my application as urgent .

    • Hi Tsholo,

      Thanks for getting in touch.

      This will depend on Home Affairs if they have a back log of not. Only they will be able to advise on the processing time of a passport.

  49. Please leave your comment…hello my name is akani and I have a pplyd for a passport on 7 of may 2016.and I checked it and it says passport being printed so I would Lys to know if I can get on friday cox we are flying to turkey on the 20 of may 2016 pls pls help

    • Hi Akani,

      Thanks for getting in touch.

      I’m afraid we do not have access to Home Affairs data base and when passports are ready.

      You will need to contact them direct to see when your passport is ready for collection.

  50. I’m south African In 2010 I got married to a Malawian guy who left me. since then I can’t find him a day my SA government CAN’T divorce me. I now need to travel to the US but I was told I can’t renew my passport without his details which I don’t have… can someone help!

    • Hi Lee,

      Thanks for contacting us.

      I am not quite understanding your question. I would suggest contacting Home Affairs as they specialize in this area of South Africans wanting to apply for a passport

  51. Hi i would like to know if i apply for a passport on monday the 13th will my passport be ready on the 22 because i am leaving on the 23 to Namibia

    • Hi Sanda,

      Thanks for contacting us.

      We are not sure as we do not have access to Home Affairs data base to see if they have a back log or not.

      For this you will need to contact them direct, they should be able to give a guideline on how long the process will take.

  52. Hi
    I need an emergency passport. How do I get one?

  53. Hi. My great aunt (grandmother’s sister) is 95 years old and very ill at present. She went to the UK in 1966 and married an Irish gentleman. They did not have any children. She was naturalised as a British Citizen in 1967. Due to South Africa’s history during those years, she did not renew her South African passport as she was always allowed to travel on her British passport.
    Her husband died over 30 years ago and she has no relatives in the UK. She wants to travel back to South Africa to die there and to spend her last years with her family (neices and nephews)
    As she does not have a south African passport, what are her options. If anyone could advise please.
    Thanks.

    • Hi Ashley,

      Thanks for the interesting question.

      I suggest you contact the Embassy direct, they specialize in this area and would be able to answer any questions you might have and point you in the right direction on the correct procedures to follow.

  54. Hi my passport expired in July 2016 my niece has passed on inZim I’m a South African want to renew.Due to the emergency can home affairs assist me in getting a emergency travel document & will collect my passport when i come back.

    • Hi there,

      Thanks for getting in touch and condolences to you and your family on the passing of your niece.

      I’m afraid Home Affairs does not process emergency passports anymore. You welcome to contact them direct for any further related queries on passports as they will be the ones issuing them. They should be able to answer and assist with any other queries you might have.

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