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For the sixteenth consecutive year, they have retained a 4-Star Skytrax rating
SAA is the leading carrier in Africa, serving 57 destinations within Africa and across the world, and offers ‘Voyager’ Loyalty Points along the way.
SAA prides itself with exceeding expectations and ensuring positive travel and brand experiences for travellers across the globe.
South African Airways (SAA) is the national flag carrier of South Africa and services many domestic and international destinations from their hub at OR Tambo airport in Johannesburg. SAA has been a member of the prestigious Star Alliance group for over 10 years now.
SAA quite recently Introduced a Mobile Boarding Pass, which cuts your boarding time in half by allowing you to download your boarding pass, save it on your smartphone, and present it at the departure gate.
Fly SAA and dine like a king or queen as you taste cuisine prepared by South African celebrity chefs: Reuben Riffel and Benny Masekwameng. SAA also serves some of the finest South African wines on board.
Please take note of SAA's current flight schedule changes.
• SAA will continue to operate all international services between Johannesburg and Frankfurt, London Heathrow, New York, Perth and Washington (via Accra)
• SAA will continue to operate the following regional flights from Johannesburg:
Blantyre, Dar es Salaam, Harare, Kinshasa, Lagos, Lilongwe, Livingstone, Lusaka, Maputo, Mauritius, Nairobi, Victoria Falls and Windhoek
• On 29th February 2020, SAA will close the following regional and international services from Johannesburg:
Abidjan (via Accra), Entebbe, Guangzhou, Hong Kong, Luanda, Munich, Ndola, and São Paulo
• On the domestic route network, SAA will continue to serve Cape Town on a reduced basis
• All other domestic destinations, including Durban, East London and Port Elizabeth, will cease to be operated by SAA on 29th February 2020. (Domestic routes operated by Mango will not be affected by the changes)
• All customers booked on any cancelled international and regional routes will receive a full refund from SAA
• Customers booked on cancelled domestic flights will be re-accommodated on services operated by Mango
Business Class: 2pc at 8kg each
Economy Class: 1pc at 8kg
It is expected that your carry-on baggage will fit under the seat or the overhead bin. Personal items like purses, overcoats and laptops are allowed.
Each class has a weight restriction and you may be charged more if you exceed the baggage limit stipulated for your cabin class.
Business Class: 2pc at 32kg each
Economy Class: 1pc at 23kg
• Magnetised materials
• Oxidising materials
• Detonators and fuses
• Mines, grenades and other explosive military stores
• Fireworks and other pyrotechnics
• Smoke-generating canisters or cartridges
• Dynamite, gunpowder and plastic explosives
• Radioactive materials
• Lithium batteries
• Flammable liquids or solids
Travelling with pets on SAA
With the exception of service dogs, pets cannot be carried in the passenger cabin on SAA flights.
Service dogs are carried free of charge.
The weight of the animal and its container will be charged as excess baggage. It is not accepted as part of free baggage allowance.
It is the owner’s responsibility to ensure that the animals are properly crated and accompanied by valid health and vaccination certificates, entry permits and other documents required by countries of entry or transit.
If you wish to travel with your pets on SAA, please make the necessary arrangements with SAA’s Cargo department on 011 978 3366 before you fly.
Check-in for domestic SAA flights opens 2 hours before departure and closes 45 minutes before take-off.
For SAA flights to the USA, passengers must check in at least 3 hours before departure. On all other international flights, passengers must check in at least two and a half hours before take-off.
Online, mobile, social media and self-service kiosk check-in is also available for departure from selected airports.
SAA offers its passengers 2 different seating options when booking tickets, namely:
• Business Class
• Economy Class
You are treated to audio video-on-demand on long haul regional and international flights. Business class and Economy class seats are fitted with personalised screens. There are over 100 movies, access to 100 TV features, 15 games, 14 radio station channels and more than 170 music albums just for your enjoyment.
SAA is currently consolidating its flight routes and flight schedules. We encourage you to stay abreast of SAAs media statements to see if any of your flights are affected.
On the domestic route network, SAA will continue to serve Cape Town on a reduced basis
All other domestic destinations, including Durban, East London and Port Elizabeth, will cease to be operated by SAA on 29th February 2020. (Domestic routes operated by Mango will not be affected by the changes)
SAA flies to Frankfurt, London, New York, Washington and Perth.
In addition to direct flights to New York, SAA offers direct flights to Washington Dulles Airport from Johannesburg on the Airbus A340-600. This long-haul flight has a brief stop in Dakar, Senegal.
SAA fleet information
The South African Airways current fleet consists of the following aircraft. Airbus A319-100, Airbus A320-200, Airbus A321-200, Airbus A330-200, Airbus A340-300, Airbus A340-600 and Boeing 737-800.
Its cargo fleet includes: Boeing 737-200, Boeing 737-300 and Boeing 737-400.
|Hub airport:||O.R. Tambo International|
|Loyalty program:||Voyager Miles|
The information on this page is correct as of date of publishing. While every effort is made to keep information as fresh as possible, Travelstart takes no responsibility for any of the information being out of date or incorrectly noted.
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