A Three Storey Journey Through Travelstart’s Cape Town Offices

Our Cape Town headquarters occupy Floors 7, 8 and 9 of an awesome building adjacent to the city’s historic Greenmarket Square.

We think it’s a great place to be – have a look for yourself!

Floor 7 White Boardroom

Floor 7 Black Boardroom

Travelstart Travel Consultant

Model Plane

White Boardroom Travelstart

Agents at work

Floor 7 Travelstart

Floor 8 Meeting Rooms

Floor 8 Travelstart Office

Floor 9 Restaurant Travelstart Cape Town

Travelstart Cape Town Rooftop Garden

Roof Top Garden Floor 9 Travelstart Cape Town

VIDEO: Views of Travelstart

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Our Readers Comments

  1. I will never book with you again. I made a booking and when I received the bookings on my email it was not anything like I tried to book. When I called I was told its because I was on the cheapest booking. I call the call center and asked to speak to a supervisor I was left on the phone for 45 min….
    Then to realize travel start took off almost 500 Rand for……
    You are a rip off

    • Hi Irene,

      Thank you for taking the time to voice your concerns and I’m sorry to hear you didn’t have a 5 star experience. We’d love to know how we could improve and what went wrong. If you could pop us a mail on feedback@travelstart.com with more info that would be a great help. Your Travelstart booking number and concerns and one of our team leaders will look into this matter. I do apologise for the long holding time when wanting to speak to a supervisor. All our calls are recorded. If you could send the date you contacted us on with your contact number we will look into this to make sure it does not happy again.

  2. The service is shocking and the agents do not understand customer needs. I have been trying to change a booking without success. They do not listen and do not give you a chance to explain your need. The online chat is always not available!

    • Hi Deon,

      Thank you for taking the time to send us this feedback and I am disappointed to read of your experience when trying to amend your booking with us.

      All our calls are recorded and we will gladly look into this, as we pride ourselves on delivering 5 star service to our clients.

      If you could send us your booking number and the above message to our Customer Relations team at: feedback@travelstart.com and one of our team leaders will gladly look into this and revert with feedback.

      We do appreciate all feedback from our clients and take this very seriously.

  3. Hi – I booked tickets through your company in late September, early October and have not received any emails regarding the tickets. I checked my bank and see a reference number for my Mango flight, NZGBCV H Andrew ( my surname is Andrews). I see they have my contact number as a landline and not my cellphone 082 454 4556 for some reason. The other flight is with British Airways but there is no reference number and I can source no emails from you related to this booking. Would you kindly tell me how I go about sourcing the tickets etc.

    • Hi Noell,

      Thanks for taking my call earlier.

      I’ve called up your booking and see your e-ticket was issued and e-mailed the same day the booking was made to the e-mail address used to make the booking.

      Your e-tickets have been resent, please could you check your spam as the e-mail could have filtered into your spam box.

      I’ve also sent your Mango confirmation directly from Mango’s website and your BA ticketing from checkmytrip.

  4. Good-day

    I have recently completed my Tourism Management Diploma and Galileo Reservation Certificate.I’m looking for an Entry or Junior Travel position.

    I have worked before but now I want to establish my career and work my way up.I did my
    in-services training at Global special effect
    I also did my internship in Namibia Tourism Board.

    Please find attach document.

    Looking forward in hearing from you.

    Kind regards

    • Hi Lwandile,

      Thanks for getting in touch and showing interest in Travelstart.

      Please could you e-mail your CV and cover letter to hr@travelstart.com

      If a position you have applied for comes available we will be in touch.

  5. Love your new place! Retro and modern.
    Thank you for all the great deals that you guys offer on a continual basis.

  6. Hi

    I will be going to a wedding for a friend of mine in Stellenbosch on the 18th April 2014 and coming back on the 21st April 2014. I am in Johannesburg and will be coming through with my wife. Cna you guys give or organise me the best and cheapest package.


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