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Copa Airlines

Frequently asked questions

About

From humble beginnings in 1947, serving flights to just three cities in Panama, to a fleet size of 88 aircraft flying to 75 destinations, Copa Airlines have certainly made their mark in the aviation industry. In the last seven decades, this airline has been a key component in connecting Panama to the rest of South, Central and North America.

Copa is proud to own one of the newest fleets in the Central American region, with a total average age of their fleet under eight years old. As the first airline in America to use VSD (Virtual Situation Display) technology, giving pilots a calculated and clear view of the flight path, Copa’s enhanced safety features allow you to sit back, relax and enjoy your journey.

Book Copa Airlines flights to Havana, Santiago, Miami and other exciting places!

Baggage

Checked Baggage:

Domestic flights:

Tourist Class (Economy) – 1 X bag weighing 23kg

Business Class/ PreferMember (silver) – 2 X bags each weighing 23kg

PreferMember/ Star Alliance Gold – 2 X bags each weighing 32kg

International flights:

Tourist Class (Economy) – between Central America, North America & Caribbean: 1 X bag weighing 23kg

PreferMember (silver) – 2 X bags each weighing 23kg

Business Class – 2 X bags weighing 32kg

PreferMember/ Star Alliance Gold – 3 X bags each weighing 32kg

Extra baggage will incur a charge of USD40 per piece.

Hand Luggage:

For domestic flights within Panama, hand luggage is restricted to 1 bag weighing up to 10kg.

For international flights:

Business Class & Economy Class – 1 X bag weighing up to 10kg

Executive Class (Star Alliance Gold, ConnectMiles Gold, Platinum & Presidential) – 2 X bags each weighing 10kg

Check-in

Copa Airlines offers its passengers convenient check-in options.

Web Check-in:

Save time at the airport and check in online from 24 hours up to 1 hour before flight departure. If you are travelling with luggage, you are required to check in your bags 90 minutes before departure.

Mobile Check-in:

This feature is allowed in all the cities that Copa Airlines operates. If the mobile boarding pass is not an option, simply proceed to the Web Check-in counters, show your boarding pass on your mobile, and get a printout.

Self-Service Check-in (web podiums):

Panama’s major upmarket hotels feature Copa Airlines web podiums, where guests can easily check in before leaving the hotel.

Airport Check-in:

Passengers flying domestically within Panama and Colombia must be at the airport 60 – 90 minutes ahead of flight departure.

For international flights, you are advised to be at the airport at least three hours ahead of departure. For flights departing Venezuela, passengers are required to be at airport check-in four hours prior to departure.

On-board

Copa Airlines’ onboard facilities will keep you relaxed, refreshed and entertained throughout your flight.

Passengers have access to a large variety of movies and music channels. Their new onboard entertainment system, Showpass Cup, allows you to download content from the Copa Airlines app to your personal device.

Onboard meals and snacks are available on short-haul and medium-haul flights. Passengers may bring their on food on board, but the consumption of their own alcoholic beverages is prohibited.

Destinations

Popular destinations for Copa Airlines include:

  • Santiago
  • Panama
  • Havana
  • Miami
  • Cancun
  • Mexico City
  • Punta Cana
  • Los Angeles
  • San Jose
  • Medellin

Why fly with Copa Airlines

Copa Airlines Copa direct flights
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Copa Airlines Copa sustainability

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