Standard Terms and Conditions of Contract for Travelstart Online Travel Operations Pty Ltd.
All Services rendered by or on behalf of Travelstart Online Travel Operations (Pty) Ltd (‘Travelstart’)
to the Clients are subject to the terms and conditions (‘the Conditions’), as set out below.
Travelstart Online Operations (Pty) Ltd, located at Longkloof Studios, Block B, Darters Roads, Gardens, Cape Town,
8001, South Africa is part of the Travellab Group, located at Sebbarp Kvarnhem, 24033, Löberöd, Sweden.
Nature of the services rendered by Travelstart
Travelstart renders the service of hosting an on-line search and booking portal, with its primary focus on the travel
and accommodation industries (‘the Services’) pursuant to which the general public shall
have access to the portal,
be entitled to set certain travel, accommodation and/or other service criteria based on information gleaned from
request quotations and (iv) be entitled to confirm bookings and place reservations relating to its travel, accommodation
and/or other service requirements
For the avoidance of doubt, the Services do not include any advisory or consultancy services.
The Client and Authority
Any person(s) wishing to utilise the Services, indicates their acceptance of the Conditions by clicking on the “continue”
button on the passenger information page, prior to the conclusion of any transaction with Travelstart. Upon doing
so, such person is DEEMED TO HAVE READ, UNDERSTOOD AND ACCEPTED the Conditions and to have the authority to do so
on behalf of the person in whose name the ultimate reservation or booking is made (collectively referred to as ‘the
Please be advised that unless requested otherwise upon making the reservation, Travelstart is authorised to engage with any Passenger listed in a booking, in as long as that Passenger is able to provide the reference number for the booking. Travelstart accepts no responsibility for any changes made by any of the listed Passengers in a booking.
Third Party Service Providers
Travelstart provides Clients with the Services either itself or acting on behalf of principals engaged in or associated
with the travel and/or accommodation industries, such as airlines, hotels and/or other service providers or suppliers
(collectively referred to as ‘the Principal’). Travelstart represents the Principal as agents only AND
ACCORDINGLY ACCEPTS NO LIABILITY for any loss, damage (including loss of profits or consequential or special damages),
injury, illness, harm or death (except if such loss or damage arises from the gross negligence or wilful misconduct
of Travelstart or any person acting for or controlled by Travelstart) which any Client may suffer as a result of
any act or omission on the part of or the failure of the Principal to fulfil their obligations, whether in relation
to travel arrangements, accommodation or otherwise. The contract in use by the Principal (which is often constituted
by the ticket issued by the Principal), shall constitute the sole contract between the Principal and the Client and
any RIGHT OF RECOURSE the Client may have, will be solely against the Principal. Travelstart shall, as soon as possible
after the confirmation of the Client’s booking, provide to the Client the identity of the Principal and to
the extent possible, a copy of the terms and conditions applicable to the Client’s booking with the relevant
Principal(s). It is the Client’s responsibility to familiarize themselves with such terms and conditions (‘the
The specific airline's terms and conditions may apply.
Once the Client has (i) completed all applicable fields to initiate an enquiry regarding a particular destination,
trip, tour, mode of travel, preferred accommodation and/or other service on Travelstart’s website www.travelstart.co.za
or mobile site m.travelstart.co.za or Mobile Application(together,
‘the Sites’), or (ii) initiated such an enquiry with Travelstart by any other means of communication
including by means of access to the Sites via booking kiosks, if applicable, (collectively referred to as ‘the
Enquiry’), the Sites will prepare and provide the Client with the projected total cost of the Enquiry (online,
by e-mail, by SMS or telephonically) (‘the Quote’). THE QUOTE IS ACCEPTED by the Client when the Client
proceeds with the steps as specified on the Sites or accepts the Quote telephonically or via email. Full payment
of the total value of the Quote (‘the Payment’) is required in order to confirm reservations with the
relevant Principals (‘the Booking’). Once the online Booking or Booking affected by Travelstart has been
completed and the Client has authorized Travelstart to process the payment by submitting the Booking for reservation,
the Client will be supplied with an email that will contain the final details of the Booking (‘the Booking
Confirmation Form’). IN THE CASE OF AIR TICKETS, FULL PAYMENT FOR THE BOOKING NEEDS TO BE MADE AND REFLECT
IN THE BANK ACCOUNT OF TRAVELSTART BY MIDNIGHT South African time on the day that the Booking was made in order to
guarantee the fare quoted according to the Booking Confirmation Form.
The Client ACKNOWLEDGES that it has selected the itinerary and destination(s) constituting the Booking based on
information gleaned from the internet. It ALSO ACKNOWLEDGES that the internet Booking has been compiled and is managed
and updated by the Principal, and that Travelstart has no control over information compiled by the Principal. Accordingly
TRAVELSTART CANNOT AND DOES NOT GUARANTEE that the itinerary and/or any destinations will comply in whole or in part
with those advertised on the internet by or on behalf of the Principal. Any right of recourse in that regard will
be against the Principal.
Payment and Payment Terms
The Payment is due immediately by Visa, Master, American Express or Diners Credit Card, Electronic Funds Transfer,
Cash Deposit at a bank, or if a Kiosk booking, cash payment to the Kiosk teller, whichever is applicable, and must
reflect in the bank account of Travelstart by midnight South African time on the day that the Booking was made. If
the Payment is not received as stated above, Travelstart or Principal involved RESERVES THE FULL RIGHT TO CANCEL
THE BOOKING, in which event the full Payment (less any cancellation and administration fees) shall be refunded to
the Client. In the event that the Payment was made after the aforementioned deadline, and should Travelstart inform
the Client by means of a revised Quote that the Booking remains available at a higher price, the Client may choose
to proceed with the Booking at such higher price, in which event the CLIENT WILL BE LIABLE for any difference between
the original Quote and such higher price, and the revised Payment must reflect in the bank account of Travelstart
before the deadline stipulated in the revised Quote in order to secure the Booking.
Travelstart is a South African company and all transactions are processed in South African Rand. The applicable
conversion charges (‘Additional Charges’) may therefore be levied by your merchant bank if payment is
made from another country and/or in another currency other than South Africa. The Additional Charges are driven by
the global treasury of the applicable credit card and are impacted by the change in daily exchange rates. Travelstart
shall therefore NOT BE HELD LIABLE for any Additional Charges levied by the applicable merchant, or bank pursuantto
the confirmation of a Booking.;
Quotes are provided at the ruling daily exchange rate. Until Travelstart has received Payment, it RESERVES THE RIGHT
to amend any Quote. Should the Quote be increased as a result of an exchange rate fluctuation, the CLIENT UNDERTAKES
TO PAY FOR ANY INCREASE ON DEMAND. Any decrease in the QUOTE prior to the date of Payment will be reflected in the
Quote itself. The onus will be on the Client to check that there have been no changes in the Quote prior to making
the Payment. Airfares are subject to the price and conditions quoted by the airlines. However, once Payment has been
received, the Quote is guaranteed PROVIDED. Please be advised that service fees and products are non-refundable in
case of a cancellation. THAT the payment was made by midnight on the day that the Booking was made. Should
the Client be a group booking and the group number deviate from the number required for the Booking, the PRINCIPAL
MAY RESERVE THE RIGHT to re-cost the Quote and raise a surcharge. Should any Client refuse to accept and pay such
surcharge, it may result in the Principal CANCELLING THE BOOKING AND RETAINING any payment made, and Travelstart
will be entitled to retain any service fees charged.
These fees cover the costs incurred by Travelstart in booking and servicing your travel reservation. We reserve
the right to charge a service fee for any additional services rendered.
The proposed travel arrangements are made on the EXPRESS CONDITION that Travelstart, its employees and agents, shall
not be responsible for, and shall be exempt from, all liability in respect of loss, damage (including loss of profits
or consequential or special damages), accident, injury, illness, harm, trauma, death, delay or inconvenience (collectively,
‘Losses’) to any Client (which shall be deemed to include the heirs, executors, administrators or assigns
of the Client), their luggage, or other property, wherever, whenever and however the same may occur (except if such
Losses arise directly or indirectly from the gross negligence or wilful misconduct of Travelstart or any person acting
for or controlled by Travelstart, in which case such claim shall be lodged in writing with Travelstart within 30
(thirty) days after the occurrence of the alleged Loss, and such liability shall be limited to R10 000 per Client
per Booking). The CLIENT INDEMNIFIES AND HOLDS HARMLESS Travelstart or any person acting for or controlled by Travelstart
It is STRONGLY ADVISED that all Clients take out adequate insurance cover in order to cover instances such as cancellation
due to illness, accident or injury, personal accident and personal liability, loss of or damage to baggage and sports
equipment. (Note that this is not an exhaustive list). Travelstart will NOT BE RESPONSIBLE OR LIABLE if the Client
fails to take adequate insurance cover. It shall not be obligatory upon Travelstart to effect insurance for the Client
(since this service does not fall within the scope of the Services) except upon detailed instructions given in writing
by the Client. All insurance effected by Travelstart pursuant to such instruction will be subject to such exceptions
and conditions as may be imposed by the insurance company or underwriters accepting the risk. Travelstart shall NOT
BE OBLIGED to obtain separate cover for any risks so excluded. Should the insurers dispute their liability for any
reason, the Client will have recourse against the insurers only. Please note that various credit card companies offer
limited levels of travel insurance, which in Travelstart’s view may not be sufficient cover for international
travel. The CLIENT IS ADVISED to check with their respective credit card companies in order to obtain the specific
details of the cover offered, and determine whether this is sufficient for the Client’s requirements.
Documents (for example booking confirmations, itineraries etc.) shall only be prepared and released to the Client
on receipt of the Payment.
Passports, Visas & Health
It is ENTIRELY THE CLIENT’S RESPONSIBILITY to ensure that all passports and visas are current, valid, obtained
on time, have sufficient blank pages, will be valid for six months after return to their home country and that any
vaccinations, inoculations, prophylactic (e.g. for malaria) and the like, where required, have been obtained. The
Client is STRONGLY ADVISED to check the relevant requirements before travelling. Travelstart will endeavor to assist
the Client but such assistance will be at Travelstart’s discretion (since this service does not fall within
the scope of the Services) and the Client acknowledges that in doing so, Travelstart IS NOT ASSUMING ANY OBLIGATION
OR LIABILITY AND THE CLIENT INDEMNIFIES TRAVELSTART against any consequences of the Client’s failure to comply
with any such requirements. It is the CLIENT’S DUTY to familiarize him/herself with the inherent dangers of
and mental and/or physical condition required for the proposed travel arrangements
Warning: Malaria and other tropical Diseases
Certain parts covered by the Client’s itinerary may be areas where there is a HIGH-RISK of malaria and other
tropical diseases. It is ENTIRELY THE CLIENT’S RESPONSIBILITY to check if any parts of their itinerary fall
in high-risk areas and the Client is STRONGLY ADVISED to take the necessary precautions in this regard and hence
we recommend that the Client checks with their medical practitioner before departure or a medical practitioner well
versed in tropical diseases immediately upon arrival at any tropical or sub-tropical destination. If this has not
been done prior to departure, it is imperative to do so upon return.
An amendment fee per Booking may be levied for any changes to the confirmed itinerary and or ticket. The Travel
Agent’s amendment fee is charged in addition to any amendment fees which may be charged by the relevant Principal.
In the event of the Client cancelling the Booking, Travelstart shall have the RIGHT TO EITHER CLAIM the amount of,
or retain an amount of the Payment and claim reasonable damages suffered by Travelstart, provided that Travelstart
shall not impose any cancellation fee or claim any damages in respect of a Booking or reservation if the Client is
unable to honour the Booking or reservation due to the death or hospitalisation of the Client. The Principals may
reserve the RIGHT TO CANCEL any services prior to departure, in which event the Payment (less Travelstart’s
service fee) will be refunded by the Principal to the Client without any further obligation on the part of Travelstart.
Travelstart will CHARGE A FEE for processing the request for refund. Clients should refer to the “Refunds”
section of these Conditions, as well as the cancellation provisions contained in the Principal’s Conditions
or the Sites. Principals may charge cancellation fees over and above the cancellation fees charged by Travelstart
in terms of this Condition.
In the unlikely event of there being an unscheduled extension to the final itinerary caused by flight re-scheduling,
flight delays, bad weather, strikes or any other cause which is beyond the control of Travelstart, its agents or
the Principal, any EXPENSES RELATING TO SUCH UNSCHEDULED EXTENSIONS (HOTEL ACCOMMODATION ETC.) WILL BE FOR THE CLIENT’S
Itinerary Variations & Transfers
While every effort is made to keep to the final itinerary, the Principals reserve the right to make changes intended
for the Client’s convenience e.g. in some cases, weather conditions can necessitate an alteration in the itinerary.
Any such variations in the final itinerary do not constitute any reason for a refund and Travelstart shall NOT BE
HELD LIABLE for any such variations. IT IS THE CLIENT’S DUTY to check each amendment to the itinerary.
Law & Jurisdiction
These Conditions shall be governed by the law of South Africa and the jurisdiction of South African courts will
govern the relationship between the Client and Travelstart. Travelstart SHALL BE ENTITLED to institute any legal
proceedings arising out of or in connection with this contract in any Magistrates Court having jurisdiction in terms
of Section 28 of the Magistrates Court Act no. 32/1944 as amended, notwithstanding that the amount in issue may exceed
the limits of such jurisdiction.
Clients who have special requests must specify such requests in writing to Travelstart prior to the final confirmation
of a Booking. Whilst Travelstart will use its best endeavors to accommodate any such requests, it does NOT GUARANTEE
that it will always be able to do so.
Amendments of these Conditions
No amendment, cancellation or waiver of any term or right referred to herein shall be valid or binding unless reduced
to writing and signed by both the Client and a duly authorized representative of Travelstart.
NO REFUNDS will be considered in any circumstances whatsoever by Travelstart if the Client has not purchased the
“Trip Cancellation and Refund Guarantee Policy” at the time of making the booking. Refunds by the Principals
will be subject to their respective terms and conditions. Travelstart will charge a fee for processing a request
for refund. Principals may charge refund fees above those stated here.
Once we have established the possible refund you are entitled to, we will request it with the airline or hotel on
your behalf. For flight bookings the refund will be made by the airline directly to the account the booking was originally
paid with. This can take 6 to 8 weeks depending on the airline. Please note that we charge a refund administration
fee to facilitate the refund request. For hotel bookings, the supplier will refund Travelstart and we’ll refund
the credit card you used when making your reservation. This usually takes around a month.
Foreign Exchange Regulation Compliance
Foreign Exchange Regulation Compliance is the CLIENT’S EXCLUSIVE DUTY. This will apply especially when the
Client instructs Travelstart to make and pay for travel arrangements on the internet.
E-ticketing: Documents required for travelling
It is the CLIENT’S EXCLUSIVE DUTY to ensure that it is in possession of all relevant travel documents prior
to commencing with its travels. For example, the Client must be ready to show their passport or identity document
and e-ticket at the check-in counter of the airline concerned, or, to the extent applicable, their passport or identity
document at the check-in counter for their accommodation. Certain airlines require the physical credit card, used
to make payment, to be presented at check-on or a copy of the credit card and the card-holders ID, in addition the
above mentioned documents. The requirement to have a valid passport or identity document will apply to all members
of a travelling party and for each minor travelling (including infants).
If the Client requests or instructs Travelstart to effect bookings via the internet, the Client IRREVOCABLY AUTHORIZES
Travelstart to do the following on its behalf (1) make any selections of and for the proposed travel arrangements
(2) inform the Client of the prices attached to the proposed travel arrangements PRIOR TO CONFIRMING the booking
and (3) make payment for such booking and ancillary services.
Limitation of Liability
TRAVELSTART, ITS OFFICERS, DIRECTORS, SERVANTS OR AGENTS WILL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY CLAIM, LOSS,
DAMAGE OR INJURY SUFFERED BY ANY PERSON WHETHER TO THEIR PERSON OR PROPERTY, HOWSOEVER CAUSED WHETHER OR NOT ARISING
FROM ANY ACT, OMISSION, DEFAULT, OR NEGLIGENCE ON THE PART OF TRAVELSTART, UNLESS SUCH CLAIM IS DUE TO THE GROSS
NEGLIGENCE OR WILFUL CONDUCT OF TRAVELSTART AND SUCH CLAIM IS LODGED IN WRITING WITH TRAVELSTART WITHIN 30 (THIRTY)
DAYS AFTER THE DATE ON WHICH THE BOOKING IS MADE. SUCH LIABILITY WILL BE SUBJECT TO A LIMITATION OF R10 000 PER CLIENT
PER BOOKING AND UNDER NO CIRCUMSTANCES WILL TRAVELSTART BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE.
In the event that Travelstart has to engage a lawyer to enforce any of its rights in terms of these Conditions or
otherwise, and in the event that Travelstart is successful in the enforcement of such rights, the CLIENT WILL BE
LIABLE for all legal fees at an attorney and own client scale.
Subject to statutory constraints or compliance with an order of court, Travelstart undertakes to deal with all Client
information of a personal nature on a strictly confidential basis.
Confirmation of Travel Arrangements
All onward travel arrangements (local, international and on return to RSA, domestic connecting flights) must be
RECONFIRMED BY THE CLIENT 72 (seventy-two) hours prior to departure.
General Terms and Conditions for Online Bookings
Please note that over and above the online terms and conditions as set out below (‘the Online Conditions’),
all online Bookings made via the Sites are subject to the Conditions which appear above. Where there is a conflict
between the two, the Conditions will prevail..
The Sites are owned by Travelstart and the domain names are registered in the name of Travelstart. All intellectual
property rights in and to the aforementioned vests in Travelstart. None of the content or data found on the Sites
may be reproduced, sold, transferred, or modified without the express written permission of Travelstart.
Changes & Modifications of these Terms and Conditions
Travelstart may make future changes, deletions or modifications to the Online Conditions, information, graphics, products,
features, functionality, services, and links at any time without notice and the Client’s subsequent viewing or
use of the Sites and/or the conclusion of a transaction with Travelstart will CONSTITUTE THE CLIENT’S AGREEMENT
to such changes, deletions and modifications, as the case may be. The CLIENT AGREES TO ACCEPT AND BE BOUND BY the Online
Conditions and notices which are in effect at the time of the Client’s use of the Sites and facilities.
Access and Use
The Sites are offered to the Client ON CONDITION THAT THE CLIENT ACCEPTS, without modification, the Online Terms.
By clicking “continue” on the Passenger information page, prior to any conclusion of any transaction
on the Sites, the Client agrees to all the Online Conditions and notices.
Access to and use of the Sites are ENTIRELY AT THE CLIENT’S RISK. Travelstart may discontinue or suspend the
Sites at any time without notice, and it may block, terminate or suspend any Client’s access at any time for
any reason in its sole discretion, even if access continues to be allowed to others [provided that such right to
block, terminate or suspend any Client’s access is not exercised unfairly on the basis of one or more grounds
of unfair discrimination as contemplated in section 9 of the Constitution of the Republic of South Africa, 1996 or
Chapter 2 of the Promotion of Equality and Prevention of Unfair Discrimination Act].
Personal and noncommercial Use Limitation
The Sites are for the Client’s personal and non-commercial use. The content and information on the Sites (including,
without limitation, price and availability of travel, accommodation and/or other services), as well as the infrastructure
used to provide such content and information, is proprietary to Travelstart or the Principals. Accordingly, the CLIENT
UNCONDITIONALLY AGREES not to use the Sites or its contents or information for any purpose (direct or indirect) other
than conducting Enquiries and making Bookings for personal, non-commercial use, such as (for example) for reselling
purposes. Whilst the Client may make limited copies of its travel itinerary and related documents for travel, accommodation
and/or other services purchased through the Sites, the CLIENT AGREES not to modify, copy, distribute, transmit, display,
perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information,
software, products, or services obtained from the Sites. In addition, whether or not the Client has a commercial
purpose, the CLIENT AGREES NOT TO:
access, monitor or copy any content or information of the Sites using any means such as robot, spider, scraper
or other automated means or any manual process for any purpose without express written permission of Travelstart;
violate the restrictions in any robot exclusion headers on the Sites or bypass or circumvent other measures employed
to prevent or limit access to the Sites;
take any action that imposes, or may impose, in the discretion of Travelstart, an unreasonable or disproportionately
large load on the Travel Agent’s infrastructure; or
deep-link to any portion of the Sites (including, without limitation, the purchase path for any travel services)
for any purpose without express written permission of Travelstart.
The information, software, products, and services published on the Sites may include inaccuracies or typographical
errors. In particular, Travelstart DOES NOT GUARANTEE THE ACCURACY of the hotel, air, and other travel products displayed
on the Sites (including, without limitation, photographs, lists of hotel amenities, general product descriptions,
etc.), much of which information is provided by the respective Principals. Travelstart DISCLAIMS LIABILITY for inaccuracies
relating to the aforementioned information and descriptions. Hotel ratings displayed on the Sites are intended as
only general guidelines, and Travelstart DOES NOT GUARANTEE THE ACCURACY of the ratings. Changes are periodically
added to the information herein.
Travelstart may make improvements and/or changes on the Sites at any time, in accordance with the provisions of
the clause named ‘Changes & Modifications of the Online Conditions’. Travelstart makes NO REPRESENTATIONS
about the suitability of the information, software, products, and services (together, ‘the Relevant Information’)
contained on the Sites for any purpose, and the inclusion or offering for sale of any products or services on the
Sites DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION of such products or services by Travelstart. For the
avoidance of doubt, the services rendered by Travelstart do not include advisory or consultancy services. All Relevant
Information is PROVIDED ‘AS IS’ WITHOUT WARRANTY of any kind.
The Travel Agent hereby DISCLAIMS ALL WARRANTIES AND CONDITIONS with regard to the Relevant Information, including
all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
The Principals are independent contractors and not agents or employees of Travelstart or its affiliates. Affiliates
include websites which click-through to the Website. Travelstart is NOT LIABLE for the acts, errors, omissions, representations,
warranties, breaches or negligence of any such Principals or for any personal injuries, death, property damage, or
other damages or expenses resulting thereof. Travelstart and its affiliates HAVE NO LIABILITY AND WILL MAKE NO REFUND
in the event of any delay, cancellation, [overbooking], strike, force majeure or other causes beyond their direct
control, and it has NO RESPONSIBILITY for any additional expense, omissions, delays, re-routing or acts of any government
or authority, it being recorded that the Client’s recourse in this regard (if any) will be governed by the
terms of its contract with the relevant Principals.
In no event shall Travelstart and/or their respective suppliers be liable for any direct, indirect, punitive, incidental,
special, or consequential damages arising out of, or in any way connected with, the use of the Sites or with the
delay or inability to use the Sites, or for any information, software, products, and services obtained through the
Sites, or otherwise arising out of the use of the Sites, whether based on contract, tort, strict liability, or otherwise,
even if Travelstart and/or its respective suppliers have been advised of the possibility of damages. Because some
states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages,
the above limitation may not apply to you.
By offering travel for sale to particular international destinations on the Sites, Travelstart does NOT REPRESENT
OR WARRANT that travel to such points is advisable or without risk, and is NOT LIABLE for damages or losses that
may result from travel to such destinations.
The Client AGREES TO DEFEND AND INDEMNIFY Travelstart and any of their officers, directors, employees and agents
from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs
or expenses of any kind or nature including, but not limited to, reasonable legal and accounting fees, brought by:
the Client or on the Client’s behalf [in excess of the liability described above]; or
by third parties as a result of
the Client’s breach of the Online Conditions and notices or any other documents referenced herein;
the Client’s violation of any law or the rights of a third party; or
the Client’s use of the Sites.
No unlawful or prohibited Use
The Client WARRANTS UNCONDITIONALLY that the Client will not use the Sites for any purpose that is unlawful or prohibited
by the Online Conditions and notices or any other prohibitions unlawful in terms of South African law.
Links to other Websites
There are links on the Sites which allow a Client to visit the sites of third parties. Neither these sites nor the
companies to whom they belong are controlled by Travelstart and it makes NO REPRESENTATIONS AND GIVES NO WARRANTIES
concerning the information provided or made available on such sites nor the quality or acceptability of the products
or services offered by any persons or entities referenced in any such sites. Travelstart’s inclusion of hyperlinks
to such websites does NOT IMPLY ANY ENDORSEMENT of the material on such websites or any association with its operators.
Travelstart has not tested and MAKES NO REPRESENTATIONS regarding the correctness, performance or quality of any
software found at any such sites. The CLIENT SHOULD RESEARCH AND ASSESS THE RISKS which may be involved in accessing
and using any software on the internet before using it. The CLIENT INDEMNIFIES Travelstart against any claims for
loss or damage arising from the Client’s use of or of information gained from or from accessing any such linked
Please note that the use of this Website and the Mobisite is subject to the STC and specifically subject to South
African law and the jurisdiction of South African courts.
Use of the Sites are unauthorized in any jurisdiction that does not give effect to all provisions of the Online
Conditions, including, without limitation, this paragraph.
THE CLIENT AGREES that no joint venture, partnership, employment, or agency relationship exists between the Client
and Travelstart as a result of this agreement or use of the Sites.
Travelstart’s performance of this agreement is subject to existing laws and legal process, and nothing contained
in this agreement is in derogation of Travelstart’s right to comply with law enforcement requests or requirements
relating to the Client’s use of the Sites or information provided to or gathered by Travelstart with respect
to such use.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including,
but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable
provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the
original provision and agreement shall continue in effect.
This agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between the
Client and Travelstart with respect to the Sites and it supersedes all prior or contemporaneous communications and
proposals, whether electronic, oral, or written, between the customer and Travelstart with respect to the Sites.
Any rights not expressly granted to Travelstart herein remain reserved.
Communication from Sites
By making a booking on any Travelstart platform, the client agrees to receive transactional
and promotional communications from the site. The client may opt out of promotional communications at any time,
however transactional communication with regards to any bookings will continue be sent.
All the terms and conditions displayed on the Sites constitute the entire terms of the relationship between the
parties. There exist no other terms, conditions, warranties, representations, guarantees, promises, undertaking or
inducements of any nature whatsoever (whether verbal, written or electronic) regulating the relationship and the
CLIENT ACKNOWLEDGES that he/she has not relied on any matter or thing stated on behalf of Travelstart or otherwise
that is not included herein.
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