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Frequently asked questions

About

SA Express is currently under Business Rescue and is not operating at the moment.

South African Express may have a striking resemblance to its strategic partners South African Airways and SA Airlink, it however has been operating completely independently for the past 20 years. Their reputation since 1994 is that they’re ‘the fastest growing regional Airline in Africa’.

With names like the Bombardier CRJ200 and the Dash 8-Q300 making up their fleet, SA Express is fully capable of living up to their status by offering rapid non-stop flights to South Africa’s major centres as well as regional destinations further afield.

Book cheap flights to and from Bram Fischer International Airport (BFN) with SA Express online at Travelstart!

Baggage

Baggage policy

SA Express offers its passengers the following checked baggage allowance:

Adults: 20kg

Children: 20kg

Infants: 10kg

Infants without a booked seat on an SA Express flight are entitled to a 10kg baggage allowance and one collapsible stroller.

For carry-on baggage, SA Express passengers are entitled to one piece of hand luggage with maximum dimensions of 52 X 40 X 23cm, and a maximum weight of 7kg.

Excess baggage will incur additional charges per kilogram.

Baggage liability

Valuable items including cameras and accessories, computers including laptops and notebooks, mobile telephones, perfumes, aftershaves, colognes, legal and company documents, legal tender including cash, credit cards and cheques, bullion, leather jackets, all types of jewellery and any other items with a value in excess of R400 must be removed from either checked-in or Skycheck baggage as the airline is not liable for loss or damage to these items.

Check-in

SA Express has a strict on time check in policy to avoid delays and for the benefit of all their passengers.

Domestic Flights – 1 and a half hours before departure of flight.

Regional Flights – 2 and a half hours before departure of flight.

Boarding gates closes 15 minutes before SA Express flights depart.

SA Express true to its name offers its passengers the option to skip the lines and check in online or via self-service kiosk at OR Tambo, Durban and Cape Town International Airport (CPT).

On-board

Cabin Classes

SA Express offers its clients the option of Economy or Business Class seating.

Destinations

SA Express flights depart daily from Johannesburg, Cape Town and Durban while also providing regional flights to neighbouring countries.

Local flights

Bloemfontein Airport

Cape Town International Airport

Durban – King Shaka International Airport

East London

George Airport

Hoedspruit – Eastgate Airport

Johannesburg – O.R. Tambo International Airport

Kimberley Airport

Nelspruit – Kruger Mpumalanga International Airport

Pietermaritzburg Airport

Chief Dawid Stuurman International Airport (Port Elizabeth)

Richards Bay Airport

Pilanesberg International Airport

Regional flights

Gaborone – Botswana

Lubumbashi – DRC

Walvis Bay Namibia

Windhoek – Namibia

Lusaka –Zambia

Harare – Zimbabwe

Fleet information

SA Express now has a fleet of aircrafts most of them being Bombardiers. Over the years they have however extended their fleet over the years by adding Q400 turbo-prop aircrafts, the 50-seat Canadair Regional Jet (CRJ) and DeHavilland Dash 8-Series 300-turbo-prop aircraft which are available on certain routes operated by the airline.

These are state-of-the-art aircraft featuring leather seating and superior interior decor.

Why fly with SA Express

SA Express Entertainment 2
SA Express Awards 2
SA Express Sustainability 2

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