Baggage and Cancellation Insurance

Protect yourself against trip cancellation and delay for listed reasons, damage or loss of checked-in baggage with Hepstar Travel Insurance.

Why you need this:

Protect yourself against loss of baggage and/or equipment.

Protect yourself against theft and/or damage to baggage and/or equipment.

Protect yourself against personal accidents and trip interruptions.

How to add it to your booking:

1. Select your flight/s.

2. Select ‘Baggage and Cancellation Insurance’ under Customise Your Trip.

3. Select payment method and complete booking payment.

  • Accidental loss of baggage or items is only covered if you can provide proof of the incident (e.g. affidavit) and proof of ownership or purchase.
  • Theft must be reported to a local police station within 24 hours of the incident
  • Please note that the processing time of your refund can take 6 – 8 weeks.

See a summary of the benefits, full terms and conditions and exclusions here.

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