- This product must be purchased when you book your ticket. It is not possible to add it afterwards.
- This product is only available on international flights booked with Travelstart travelling to cities that require a Schengen visa.
- The product and processing fees are charged per person.
- A processing fee per person will be payable upfront in order to process your refund.
- Residents of South Africa (main home in RSA) are eligible for this product.
- Travellers may not exceed the age limit of 70 years, except Senior, which is 84 years – both inclusive.
- You will not be covered for:
- Travel against the advice of a Medical Practitioner
- Travel with the intention of obtaining medical treatment or consultation abroad
- Pregnancy and childbirth-related complications after the 26th week of pregnancy
- Travel to or within countries with a sanction, prohibition or restriction under United Nations resolutions or the trade and economic sanctions, laws or regulations of the European Union, United Kingdom or the United States of America. This includes travel to or within the following sanctioned countries: Cuba, North Korea, Iran, Syria, Sudan and Crimea Region
- Please note that the processing time of your refund can take 6 – 8 weeks.
See a summary of the benefits, full terms and conditions and exclusions: