More ways to pay for your Travelstart booking

Pay for your trip your way.

Safe and Secure Payments

Trusted Payment Providers

Payment Information Encrypted

Available options may vary by booking, location, device, currency and total amount. Your information is encrypted, protected to industry standards and securely processed by Peach Payments.

Your Payment Options

Credit or debit card

Pay securely using a supported credit or debit card. Your payment details are encrypted and processed safely, giving you a quick and convenient way to complete your purchase.

EFT 

Pay securely from your South African bank account using EFT. Follow the provided payment instructions and use the correct reference so we can identify and process your payment without delays.

Apple Pay

Pay quickly and securely using Apple Pay.

  • No need to enter your card details
  • Authorise with Face ID, Touch ID or device passcode
  • Available on supported Apple devices

Frequently Asked Questions

Which payment methods can I use?

Travelstart accepts credit and debit cards, EFT and Apple Pay. The options available for your booking will appear at checkout.

Why can’t I see a particular payment method?

Available payment methods may vary depending on your location, device, currency, booking details and total amount. For bookings made within 48 hours of departure, EFT and Apple Pay will not be available as payment options.

Is it safe to pay with Apple Pay?

Yes. Apple Pay uses tokenisation, which means your card details are not shared directly with Travelstart. Payments are securely authorised using your device.

How long do refunds take?

Refund times depend on the payment method or wallet used.

What should I do if my payment doesn’t work?

For some payment methods, we secure your seat even if the payment itself doesn’t go through. If this happens, you’ll still land on the booking confirmation screen, but you’ll see a “Payment Failed” message.
Don’t worry, your booking isn’t lost. You’ll receive a booking confirmation email with a payment link, so you can complete the payment by card or via bank transfer.

If you did not land on the booking confirmation screen, please retry your booking. If the problem persists, please contact our customer support team.

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