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Flexible Travel Dates

Travelstart offers you a Flexible Travel Dates option that allows you one date change to your flight without paying any airline penalty fees. This is valid up to 24 hours prior to departure of the original ticket.

Why you need this:

Enjoy the freedom of changing the date across all airlines whether domestic or international.

Each passenger in the booking is entitled to one date change.

We’ll help you choose the most affordable alternative flight.

How to add it to your booking:

1. Select your flight/s.

2. Select ‘Flexible Travel Dates’ under Customise Your Trip.

3. Select payment method and complete booking payment.

  • If the price of your rebooked ticket is higher, you will be required to pay the difference in airfare and taxes.
  • For international travel, you will only receive one date change. All changes must be done PRIOR to the original departure date on the ticket.
  • For domestic travel, you will receive one date change for your outbound flight and one for your inbound flight. Changes must be done PRIOR to the departure of outbound or inbound travel.
  • You can change your travel to any date within the validity of your ticket (can vary between 1 – 6 months). The validity of your ticket is determined by the airline’s policy.
  • This product only covers date changes and may not be used for traveller name changes, rerouting stopovers and class upgrades.
  • Changes to origin/destination airports and airlines are not permitted.
  • Date changes must be requested at least 24 hours PRIOR to departure.
  • If you are departing in more than 48 hours, date changes will be processed during normal office hours from Monday to Friday 08:30-17:00 and Saturdays 09:00-13:00.
  • If you are departing in less than 48 hours, emergency requests will be processed seven days a week from 07:00-01:00.
  • The new date requested must be more than 24 hours from the time your request is submitted.
  • Flights must be used in the order they were originally booked.
  • Please note that this is a Travelstart product and can only be used by contacting us directly.

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