Manage your flight bookings
Please fill out the form to request assistance with your Travelstart booking.
It is easier and faster to use the form for these common issues
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Payment queries
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Cancellation and refund requests
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Amendment requests
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Ticket information
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Wheelchair requests
Don't want to speak to a human?
Try our chatbot. Please be patient, she's still learning.
Email us
- General enquiries:
- info@travelstart.com
- Hotel enquiries:
- hotels@travelstart.com
- Car enquiries:
- info@travelstart.com
- Bus enquiries:
- bus@travelstart.com
- Urgent enquiries:
- urgent@travelstart.com
Contact us
- Office hours:
- Monday - Friday 08h30 - 17h00
- Saturdays - 09h00 - 13h00
- Sundays and public holidays - closed.
- Already have a booking
- +27 21 468 4300
- Need a new booking
- +27 21 020 0559