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Visit our Travel Info page for the latest travel regulations
You can now chat to our agents on WhatsApp. Click on the WhatsApp icon or add +27 82 328 6400 to your contact list.
This is a chat only service. WhatsApp call is unavailable and will not work.
- Monday - Sunday: 09h00 - 20h50 (including Public Holidays)
Alternatively use the contact form section.
Emergency after hours service for flights departing within 24 HOURS ONLY available on WhatsApp from:
- Mondays - Friday: 06H00 - 08H50
- Saturday & Sunday: 07h00 - 08H50
- Daily: 21h00 - 00h00
Alternatively you can request an After Hours Emergency Service call back for flights departing within 24 HOURS ONLY via the contact form.
For updates regarding Mango Airlines click here.
Level 1 travel information effective 1 Mar 2021:
For all amended travel times affected by the national curfew, please refer to your e-ticket emailed to you before your scheduled flight departure. Click on Manage Booking Tools and insert your airline reference number on your e-ticket.
The following domestic airlines are operating during Level 1:
Please note: SAA has been in business rescue since 6 Dec 2019 and has not indicated when flights will resume.
For any of the issues below, kindly use the form for a quicker response.
Date change request
Confirmation of date change quotes
Confirmation of refund quotes
Cancellation and refund requests
Rebook your suspended ticket