Contact Us | Travelstart South Africa

Send us your query:

Please select your option from the dropdown list below. We will get back to you via email.

How to rebook your suspended ticket:

Select the category: COVID - REBOOK MY SUSPENDED TICKET

Insert your original Travelstart reference of the suspended booking. You will find this information on your booking confirmation or E-ticket email.

Message section:

Advise passenger name/s. The passenger names need to be the same as the original ticket booked
Your requested flight date and route
Advise us if you are flexible with your travel dates to enable us to preferably book the same booking class as the original booking
Submit your enquiry

You will receive a quotation within 24 hours.

To confirm your quotation, select the category: CONFIRMATION OF DATE CHANGE QUOTE

If there is any difference of fares or taxes payable by you, we will send you a payment link. Once payment is received expect your reissued ticket within 24 hours.

Level 1 travel information effective 1 Mar 2021:

For all amended travel times affected by the national curfew, please refer to your e-ticket emailed to you before your scheduled flight departure. Click on Manage Booking Tools and insert your airline reference number on your e-ticket.

View the latest travel requirements and restrictions