Travelstart is available online to assist you. Find tips and the latest updates during the national lockdown.

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Manage your flight bookings

Please note that due to national lockdown our office will be closed, as we support flattening the curve.

Our agents are here to assist you via our online chat service Mondays - Fridays 08h00 - 20h00, and Saturdays 09h00 - 16h00.

During this time we are working through all of our customer queries. In the meantime, find the latest tips and activities to keep you focused and inspired during lockdown.

Please fill out the form to request assistance with your Travelstart booking.

It is easier and faster to use the form for these common issues

  • Payment queries
  • Cancellation and refund requests
  • Amendment requests
  • Ticket information
  • Wheelchair requests

Email us

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