Travel Start

Send us your query:

Please select your option from the dropdown list below. We will get back to you via email.

We are prioritising requests from the closest departure date.

Visit our Travel Info page for the latest travel regulations

Emergency after hours service for flights departing within 24 HOURS ONLY available on WhatsApp from:

Travel Alert:


For updates regarding Mango Airlines click here.

For any of the issues below, kindly use the form for a quicker response.

  • Date change request
  • Confirmation of date change quotes
  • Confirmation of refund quotes
  • Cancellation and refund requests
  • Rebook your suspended ticket
  • Retry payment
  • Payment queries
  • Ticket information
  • Wheelchair requests

Download our app

Free for iPhones and Android