Services, Products & Travel Insurance

In addition to bringing you the best deals on international and local flights, Travelstart also offers a range of products and services to assist you with your travelling needs. For just a few hundred rand more purchase travel insurance or a rebookable flight for a free date change with your flights. From Visa denied policies to premium service packages and mobile booking apps, we have it all. Browse our list of services below to find out more.

Cancellation Refund - Anytime, any reason

When unforseen cirumstances occur and you need to cancel your flight, we'll guarantee a full refund of airfare and taxes. With this product you can book now and cancel up to 48 hours prior to departure of any international flight.

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Cancellation Refund - Medical

This product allows you to cancel a flight and get a full refund of airfare and taxes in the event of sudden illness, hospitalisation or death of yourself or a close relative prior to departure.

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Cancellation Refund - Within 7 Days

Planning to travel abroad in a few months? With this product you can book your flight today and if you need to cancel within 7 days of booking, we'll guarantee a full refund of airfare and taxes. This product is only available on the website and if you are departing in more than two weeks.

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Flexible Travel Dates

With Flexible Travel Dates, all passengers in a booking can make one date change to a flight without paying additional airline penalty fees. To make your travel more flexible, the date change may be requested up to 24 hours prior to departure.

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Delayed and Lost Baggage Protection

Track and expedite the return of your delayed or lost baggage after landing. If your luggage is not returned after 96 hours of landing, our partner Blue Ribbon Bags will pay you USD1000 per bag, guaranteed.

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Visa Denied Service

Purchasing the Visa Denied policy allows you to claim back the cost of your flight ticket (purchased from Travelstart), in the case your visa application is rejected by an Embassy. This product is only available if your departure date is more than 14 days from the day you make your booking.

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International Travel Insurance

Travelstart offers comprehensive travel insurance for journeys to and from South Africa and passengers up to the age of 70. Insurance is offered by Travelstart and underwritten by a reputable insurance company.

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Domestic Baggage Insurance

This Policy covers domestic travellers for loss and theft of personal baggage, trip interruptions and delays. Insurance is offered by Travelstart and underwritten by a reputable insurance company.

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Gadget Insurance

Gadget insurance is underwritten by Regent Insurance and covers travellers for theft, damage or accidental loss electronic gadgets, including: Laptops, mobile phones, tablets and cameras.

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Premium Service Package

Booking the premium service package entitles you to dedicated help with securing all your flight specifications. Travelstart assists with meals, seating arrangements, online check-in, travelling with children and frequent flyer programmes.

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Airline Liquidation Protection

With this policy, Travelstart offers travellers a full refund of airfare & taxes should the airline you’re travelling with be liquidated prior to departure.

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Mobile Apps

At Travelstart we thrive on innovation and aim to make your booking process as simple as possible on all platforms. Thus the creation of our mobile booking apps to assist you in purchasing flights from your preferred platform. Introducing Flapp, which allows you to conveniently book flights on your Smartphone (both IOS and android versions of the app is now available).

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Airline Ratings and Reviews

We have launched an airline review system to help you rate, compliment and complain about airlines you have had the pleasure of interacting with. From this platform you have the ability to rate airlines on the following fundamentals: check-in & boarding process, in-flight service, dining options, in-flight entertainment, washroom cleanliness & comfort.

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Newsletter subscription

Get instant notifications straight to your inbox on the latest offers from travelstart.co.za. Flight ticket promotions, holiday packages, competitions and much more.

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Rent a car

Need a car rental? We have the widest range of car rentals at the best prices all over the world. Book now!

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Book with an Expert

Book with one of our Travel Experts to find even better fares and just kick back and relax, while we do the work for you!

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Why book with us
  • Bringing you the best fares from all airlines
  • Expert assistance from booking to departure
  • Online destinations for planning your travels
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