Products & Services for Savvy Travellers

Travelstart not only has the best flight deals and hotels to choose from, we also offer a range of other travel products and services - we’re the full package. Whether you’re looking for extra coverage just in case, automated check-in or receive alerts about your trip, we’ve got your back. Most of these can be selected during the booking process, so keep an eye out when you’re booking your flight! Let us help you compare travel insurance plans. Find out what you can get covered for and what can impact travel insurance coverages before you plan your next international trip. Make sure you're totally ready for your next trip with the best travel insurance plan!

Inbound Travel Insurance

Protection

We offer a travel protection service for residents and non-residents of South Africa visiting the country against unexpected events that impact your trip.

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Travel Insurance

Protection

Protect yourself or your family against unforeseen events.

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10, 20, 30-Day Travel Insurance

Protection

Travelstart offers comprehensive travel insurance for one-way international travel to various locations around the world for passengers up to the age of 70. Insurance is offered by Travelstart and underwritten by a reputable insurance company.

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Comprehensive International Travel Insurance (USA/Canada) Protection

Travelstart offers a Comprehensive International Travel Insurance covering you for your trip to the US and Canada. Valid for ages up to and including 70 years.

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Comprehensive International Travel Insurance (Schengen) Protection

Need an insurance policy that’s Schengen visa compliant? Travelstart offers a comprehensive travel insurance policy that meets all the criteria for your Schengen visa application.

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Airline Liquidation Protection

Get a full refund of airfare and taxes if the airline you are flying with is liquidated prior to departure.

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Flexible Travel Dates

With Flexible Travel Dates, all passengers in a booking can make one date change to a flight without paying additional airline penalty fees. To make your travel more flexible, the date change may be requested up to 24 hours prior to departure.

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Medical Cancellation Refund

This product allows you to cancel a flight and get a full refund of airfare and taxes in the event of sudden illness, hospitalisation or death of yourself or a close relative prior to departure.

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Automated Check-In

Travelstart’s auto check-in service automatically checks you in for your flight as soon as the airline’s online check-in service is available. Receive your boarding pass via email or via our app, and download it to display before boarding your flight. Say goodbye to standing in long check-in queues at the airport by adding auto check-in to your booking.

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Baggage and Cancellation Insurance

This Policy covers domestic travellers for loss and theft of personal baggage, trip interruptions and delays. Insurance is offered by Travelstart and underwritten by a reputable insurance company.

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Travelstart App

Our mobile app lets you search for the cheapest flights, compare the prices to suit your budget and make bookings on the go so you can confirm your flight bookings at lightning speed with safe and secure online payments. You’ll also get to see our latest deals and discounts, view your upcoming trips and store your traveller information for future reference.

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Travelstart+

This exclusive in-app subscription service gives members access to a 24/7 concierge and live travel agent advice, R5,000 in travel vouchers, member-only discounts and weekly specials. In short, a better experience than ever before.

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My Trip Alerts

Get personalised travel updates with My Trip Alerts, including check-in reminders, flight status, weather alerts, and more via SMS, WhatsApp, and email - no matter if it's an international holiday or a weekend getaway. Save yourself a week's worth of stress with these useful travel alerts.

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Visa Assessment

Travelstart empowers you to secure your visa effortlessly through our trusted third-party visa assessment service. Rely on the expertise of visa professionals for all your travel document needs.

FAQs: Extras for longer trips

When it comes to international travel, it's better to have insurance. Longer distances mean more room for risk so it makes sense to get coverage. This way, you can fly in peace (the whole night), knowing that your trip and your belongings are covered by a reputable company.

These are some of our most frequently asked questions for new or first-time insurers. Can't find what you're looking for here? You can always get in touch with us if you want to know more.

What can I insure?

Any personal item and gadget from headphones to other travel accessories and standard luggage and personal items such as body wash, face masks, hand sanitizer, and even a good pair of sunnies. However, insurance extends beyond personal items to cover everything from your trip to your hotel room.

What kinds of claims are excluded?

There will be times when you can't claim on your travel insurance. Some examples: if you have a pre-existing medical condition, whether you know about it or not, natural disasters, dangerous professions or working conditions, or in a pandemic. In these cases, your claim might be excluded so it's important to understand the rules before you go through the claim process.

The best travel accessory is a travel insurance plan

No matter your destination, it pays to insure your things. Most hotels provide safes or locks for your most valuable stuff but every item matters from smaller accessories to bags and suitcase contents. Get coverage on everything from the trip itself to the things you pack, at only a small additional cost.

Are there budget options?

The 10, 20 and 30-day insurance packages are already budget options and provide value to travellers up to 70 years old. These are some of the top picks when it comes to cost-effective travel insurance for one way trips.



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