Intermediate Leisure Consultant

An opportunity has arisen for a South African (work from home) Leisure Travel Consultant at one of Ireland’s most respected Travel Agencies

Purpose of the Role is to provide information, advice and booking services directly to our clients whilst delivering service excellence and positively promoting the Company brand.

Key Responsibilities

• Providing Travel Management Services to our client base
• Booking Flights, Hotels, Car Hire, Rail and other services
• Conversing with your client by phone and email
• Seek feedback from your client to continuously improve the service
• Liaise with your manager to discuss complications, developments and sales

Knowledge and Skill Requirements

• 3 Years Travel Industry knowledge
• Excellent knowledge of Amadeus
• Must be fully proficient with Ticketing on the GDS
• Ticketing and Fares Knowledge
• Computer literate in MS Windows and MS Office and Excel a bonus
• Understanding of airline terms, geography, destination and product knowledge
• Quick to pick up online booking tool and back office tools
• Proficiency in English; knowledge of additional language is an advantage
• Possess competent written and verbal communications skill
• An ability to respond quickly and accurately to requests for information
• An ability to provide excellent customer service
• An ability to start and finish a reservation including required admin

Rewards & Benefits

• Competitive Remuneration
• Performance Based Bonus Plan
• Flexible Working Schedules
• Exceptional Training and Support provided
• 20 days Annual Leave
• Employee Assistance Programme

Disclaimer: Should you not receive feedback within two weeks of your application being submitted, kindly note that it means that your application was unfortunately unsuccessful.