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Ozow Payments

Easy, fast, safe online payments solution for merchants and consumers across South Africa. Secure instant EFTs directly from bank to bank.

Frequently Asked Questions

Ozow is a fast, simple and secure way for consumers to pay directly from their bank account via instant EFT.

Electronic funds transfer (EFT) is the electronic transfer of money from one bank account to another, either within a single bank or across multiple banks, through computer-based systems and without the direct intervention of the bank’s staff.

Instant/Automated EFT is a type of payment service that allows you to pay via EFT, without the inconvenience of a waiting period, and in some cases additional fees.

Ozow can process Instant EFTs with customers who have an account with one of South Africa’s nine major banks, namely ABSA, FNB, Nedbank, Standard Bank, Capitec, Investec, Tymebank, African Bank, Bidvest Bank.

  1. Click ‘Continue’ button to start the payment process.
  2. Select your bank from the list presented.
  3. Log in to your online banking using your online banking credentials.
  4. Select an account to pay from.
  5. Your bank will send you a form of payment authentication either by means of SMS, USSD Push message or In-App authorization.
  6. Once you have successfully authorized your payment, the transaction is marked as complete.
  7. Ozow then sends an instant notification to TravelStart on the outcome of the transaction and in turn, TravelStart will mark the account as paid (Without the need for Proof of Payment) and release the tickets accordingly.

Security is our pledge to you;

Ozow is registered as a Systems Operator and Third-Party Payment Provider with the Payments Association of South Africa (‘’PASA’’). Ozow applies PCI DSS and SSL security standards to its automated EFT platform.

Ozow does not store any information that can be used to access your bank account. Ozow uses the highest encryption standard available, in addition to your Bank multi-factor (MFA) security mechanisms.

Through Ozow, online payment processing is safe and secure.

Am I protected against identity theft when using Ozow?

While there is no environment that is completely risk free, there are multiple security layers in place from Ozow and the banks to protect consumers.

To ensure that all data is kept safe when using Ozow, when consumers provide credentials during the transaction, all information is encrypted and securely passed to the bank. Ozow then automates the process of setting up the beneficiary with the relevant details for the consumer to approve. A key step after this is the Two Factor Authentication (“2FA”) for which the bank communicates directly with the consumer to authorize the payment. This is sent by bank to the consumers and approved in-app, over USSD, or in the form of a one-time-pin.

You can pull links and banners directly from your affiliate account. If there is anything specific that you need, you can contact your dedicated affiliate manager directly for assistance.

Yes absolutely! Please email affiliates@travelstart.com to request your vouchers.

Monthly. You can also stipulate a payment threshold should you choose to rather accumulate earnings before receiving your payout.

You can login into your affiliate account to update your details or pop an email to affiliates@travelstart.com to assist.

Email us on affiliates@travelstart.com and we will do our best to sort it out for you.

As a Travelstart affiliate you can promote ALL our services. These include flights, hotels, car rentals, and package holidays. Get in touch with us on affiliates@travelstart.com and request marketing tools for all the services that you want to promote. Please bear in mind that you will only receive commission on flight bookings.

Absolutely! Ensure to let us know of any additional websites that you decide to put our banners on. We can also supply you with different tracking links to ensure you get different reports for each website that you promote us on.

Please send all enquires to affiliates@travelstart.com

Our reports are instant so you will see referral bookings immediately. Remember that these are not always approved as a payment sometimes gets denied but we will check these for you at the end of every month.

You will be able to view statements and comprehensive reporting around your sales and commission directly from your affiliate account.

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