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This Product is aimed at providing You (as the Passenger) with peace of mind during your travels, as Travelstart aims to keep You informed up to 24 hours before departure, during the flight and upon landing.
WHY ?
This Product offers you personalised travel updates throughout your journey. Get check-in reminders, flight updates, weather alerts, and more (“the Services”). Stay up to date on the go with notifications via SMS, WhatsApp, and your email. - The information that either Party receives from You (to provide travel updates) may include ‘personal information’ (“PI”) as defined in the Protection of Personal Information Act 2013 (“POPI”), including the names, email addresses and/or telephone numbers (Cell and WhatsApp). In this regard Travelstart agrees to take reasonable steps to ensure any third party undertakes to only use or ‘process’ (as such term is defined in POPI) to the extent necessary for the purposes of performing its obligations in terms hereof, which may include sharing your Personal Information outside the borders of the Republic of South Africa. In light of the above, each Party agrees to –
- process Personal Information in a manner that is reasonable, adequate, relevant, non-excessive, purpose-specific and non-infringing of the relevant individual’s privacy;
- secure the integrity and confidentiality of Personal Information in its possession or under its control by taking appropriate, reasonable technical and organisation measures to prevent (a) loss of, damage to or unauthorised destruction of PI and (b) unlawful access to or processing of Personal Information;
- have due regard to generally accepted information security practices and procedures which may apply to it generally or be required in terms of specific industry or professional rules and regulations; and
- if there are reasonable grounds to believe that any Personal Information has been accessed or acquired by an unauthorised person, immediately notify the other Party thereof.
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By proceeding with the booking of this Product, You agree to receive transaction (information shared as part of this Product) and promotional communications from Travelstart and/or its thyroid Party service provider. Through each communication provided to You, You will be provided with an opportunity to opt out from being contacted in the future by Travelstart. The Personal Information will NOT be used for any other Purpose other than to provide You with the services herein without your prior informed consent.
For more information, please refer to the: Travelstart Privacy Policy
How? - In order for Travelstart to not only provide you with the freedom to move but also the peace of mind while doing so, we insist that this product must be purchased when you book your ticket. It is not possible to add it afterwards.
- The Product and processing Fee are charged per Reservation. The notification will be sent to the contact provided as the booker of the reservation.
- This Product is a non-refundable and non-transferable product, i.e., it cannot be moved or transferred from Passenger to another.
- Travelstart cannot guarantee the availability of your selected notification services, as such notification services are subject to the offerings of Amadeus. While Travelstart will try its best to keep you informed of a particular airline’s notification service offering, Travelstart cannot be held liable for Amadeus inability to provide such Service.
- All notifications are subject to the information being provided by Amadeus, for which Travelstart has no control over. You agree to indemnify and hold Travelstart harmless against any loss, damage, injury (however arising) incurred by You in response to the content of the information in so far as its accuracy is concerned, provided to you through Travelstart by Amadeus. Please double check that your Personal information provided is correct.
- Travelstart is not responsible for any overbooked, canceled or delayed flights (which are beyond Travelstart control).
- By purchasing the Product, you give authority to Travelstart’s customer support agents, from the moment of purchase, to accept all airline online check-in terms and conditions on your behalf. These terms and conditions include, but are not limited to, confirming that travelers do not have any dangerous goods (articles or substances which are capable of posing a risk to health, safety, property or the environment).
- If you have any questions or concerns arising from this privacy & personal information policy or the way in which we handle personal information, please contact us at: io@travelstart.com.
- For more information, please refer to the Travelstart terms and conditions: Travelstart Terms and Conditions, which will be deemed to form part of these terms and conditions by reference thereto.
Your Attention is drawn to the following:
Contact Travelstart