Travelstart provides Clients with the Services either itself or acting on behalf of principals engaged in or associated with the travel and/or accommodation industries, such as airlines, hotels and/or other service providers or suppliers (collectively referred to as 'the Principal').
Travelstart represents the Principal as agents only AND ACCORDINGLY ACCEPTS NO LIABILITY for any loss, damage (including loss of profits or consequential or special damages), injury, illness, harm or death (except if such loss or damage arises from the gross negligence or wilful misconduct of Travelstart or any person acting for or controlled by Travelstart) which any Client may suffer as a result of any act or omission on the part of or the failure of the Principal to fulfil their obligations, whether in relation to travel arrangements, accommodation or otherwise.
The contract in use by the Principal (which is often constituted by the ticket issued by the Principal), shall constitute the sole contract between the Principal and the Client and any RIGHT OF RECOURSE the Client may have, will be solely against the Principal. Travelstart shall, as soon as possible after the confirmation of the Client's booking, provide to the Client the identity of the Principal and to the extent possible, a copy of the terms and conditions applicable to the Client's booking with the relevant Principal(s).
It is the Client's responsibility to familiarize themselves with such terms and conditions ('the Principal's Conditions'). For more information please refer to our Terms and Conditions.