Travel Safely, Wherever You Go

Stay aware of your surroundings, especially in unfamiliar or crowded areas. Research local customs, common tourist scams and neighbourhoods to avoid, and follow current advice from local authorities.

Scams vary by destination but may involve unofficial taxis, fake tickets, unexpected fees, distractions or strangers offering unsolicited help. Research common local scams before your trip and politely walk away from anything that feels suspicious.

Check whether tap water is safe, choose busy and reputable food outlets, and make sure food is properly cooked. Local risks differ, so review destination-specific health guidance before travelling.

Move to a safe place and report the theft to local police. Contact the nearest embassy or consulate if your passport is missing, and notify your bank immediately if any cards or financial information were taken.

Move to a safe place and report the theft to local police. Contact the nearest embassy or consulate if your passport is missing, and notify your bank immediately if any cards or financial information were taken.

Save the local emergency services number, your accommodation details, important personal contacts and your country’s nearest embassy or consulate. Keep this information available offline in case you cannot access the internet.

Tell a member of the cabin crew as soon as possible. They can provide assistance, access onboard first-aid supplies and arrange further support if necessary.

Wash your hands regularly, use hand sanitiser when needed and avoid touching your face with unwashed hands. Drink safe water, choose food carefully and follow any official health guidance for your destination.

Choose loose, breathable clothing and comfortable shoes. Dressing in layers makes it easier to adjust to temperature changes in the cabin and at your destination.

Start adjusting your sleeping routine a few days before departure, stay hydrated and follow the local time after you arrive. Spending time in natural daylight may also help your body adapt.

Share your itinerary with someone you trust, keep them updated and avoid sharing accommodation details with strangers. Choose well-reviewed transport and accommodation, and trust your instincts if a situation feels unsafe.

No. Vaccine requirements vary by country and may depend on where you are travelling from, which countries you have recently visited or transited through, and the length and purpose of your stay. Some destinations require proof of vaccination—such as a yellow fever certificate—before entry, while other vaccines may be recommended rather than compulsory. Check current guidance from the World Health Organization, the destination’s official immigration or health authority, and a qualified travel-health professional well before departure.

Most countries do not require routine vaccines for entry. Requirements usually depend on your destination, recent travel history, transit route and reason for travelling. Common examples include:

• Yellow fever: Proof may be required by countries in Africa, Asia, the Caribbean, Central America and South America. Some—including Angola and Benin—may require it from most arriving travellers, while others require it only when you arrive from or transit through a country with a yellow fever risk.
• Meningococcal meningitis: Saudi Arabia requires an approved meningococcal ACWY vaccination for travellers performing Hajj and certain seasonal workers in Hajj areas.
• Polio: Some countries may require proof of a recent polio vaccination from travellers arriving from places where poliovirus is circulating. The countries affected can change as outbreaks are reported.
• COVID-19: Most destinations no longer require vaccination for ordinary entry, but temporary rules may apply to certain travellers, events or public-health situations. Saudi Arabia’s 2026 Hajj requirements, for example, include proof of COVID-19 vaccination or immunity for specified groups.

Vaccines such as hepatitis A, hepatitis B, typhoid, rabies, cholera and Japanese encephalitis are more commonly recommended according to the destination and planned activities than legally required for entry.

Always check your destination’s official health or immigration website, including requirements for transit countries, before departure. You can also consult the WHO country requirements, CDC destination guides and a qualified travel-health professional. Entry rules can change at short notice.

Report the missing bag at the airline’s baggage-service desk before leaving the airport. Complete a Property Irregularity Report (PIR) and keep the reference number, baggage tag, boarding pass and booking confirmation. Ask how to track your bag, when you can expect an update and whether the airline will deliver it once found.

Keep receipts for essential purchases such as toiletries and basic clothing, as you may be able to claim reasonable expenses from the airline or your travel insurer. If the bag is not found within the airline’s stated period, submit a written compensation claim with a list of the missing items and supporting evidence.

Do not pack medication, passports, valuables or essential electronics in checked luggage. Airline procedures, deadlines and compensation rules vary, so check the carrier’s baggage policy promptly.

Yes. Travelstart offers Baggage and Cancellation Insurance for eligible domestic bookings, covering checked luggage against loss, theft or damage. This product is underwritten by Hepstar Travel Insurance. For more information, explore Travelstart’s products and services