Travel Updates

By proceeding to book, you confirm that you have checked the regulations and are allowed to travel. All flights booked will be subject to the airlines’ respective terms and conditions.

Latest Updates

Read the latest entry requirements and airline policies to stay updated

Western Australia has finally become the last of the Australian states to open for travel.

In addition to the federal government requirements, there are additional requirements from states as well. This is only for entry into the country and respective states, each state could also have additional regulations and mandates regarding mask-wearing, entry requirements into indoor establishments and use of transport. Currently, booster shots are not needed to be defined as fully vaccinated for entry, but some establishments could require a booster for access or service.

Australia Federal Requirements

  • Fully Vaccinated (currently booster shots not needed to be defined as fully vaccinated)
  • Digital Passenger Declaration
  • PCR Test less than 72 hours before departure or Antigen test less than 24 hours before departure

Western Australia Additional Requirements

Northern Territories Additional Requirements

South Australia Additional Requirements

Queensland Additional Requirements

Victoria Additional Requirements

New South Wales Additional Requirements

Tasmania Additional Requirements

Australian Capital Territories Additional Requirements

As of 22 March 2022, Bali is open to South African travellers. The current regulations are as follows:

  • Fully vaccinated at least 14 days before arrival (currently no booster required)
  • PCR test less than 48 hours before departure
  • Travel insurance with minimum cover of USD25000
  • PCR test on arrival
  • Completed Electronic Health Awareness Card found on the Pedulilindungi App
  • International flight cannot transit through an Indonesian city before arrival in denpasar
  • Visa on arrival - USD35, proof of onward flight, proof of accommodation, passport must be valid for six months after return

Belgium is now open to fully vaccinated South Africans.

  • Travellers will need to fill out a Passenger Location Form.
  • Travellers must be fully vaccinated at least 14 days prior to travel.
  • PCR Test less than 72 hours before arrival. PCR Test on day and quarantine till result. PCR test on Day 7

For more information read here

France is now open to vaccinated and unvaccinated travellers from South Africa. The following entry requirements apply.

Vacinnated passengers:

  • Proof of vaccination
  • No test or quarantine requirements
  • Subject to visa requirements
  • Travellers will need to fill out a Passenger Location Form.

Unvacinnated passengers:

  • Negative PCR test no older than 72hrs or negative antigen no older than 48 hrs
  • No quarantine requirements
  • Subject to visa requirements
  • Travellers will need to fill out a Passenger Location Form.

The obligation for a digital entry registration in Germany prior to departure at www.einreiseanmeldung.de only applies to travellers who - in the 10 days preceding entry into Germany - have stayed in a country that is classified as a high-risk area or virus variant area at the time of the planned entry into Germany.

South Africa, Lesotho and Eswatini are no longer classified as high-risk areas. This means that the obligation for a digital entry registration no longer applies when entering from these countries.

Quarantine regulations

The obligation to quarantine only applies to travellers who have stayed in a country that is classified as a high-risk area or area with virus variants of concern at the time of the planned entry into Germany in the 10 days preceding entry.

South Africa, Lesotho and Eswatini are no longer classified as high-risk areas. This means that the obligation to quarantine on entry from these countries no longer applies.

Ireland has lifted its travel restrictions for South Africans as of 22 December 2021.

For more information click here.

Vaccinated or recovered travellers will need to produce a negative antigen test no more than 48 hours before arrival or a negative RT-PCR test no more than 72 hours before you arrive.

Non-vaccinated travellers will need to produce a negative RT-PCR test no more than 72 hours before arrival.

All passengers arriving in Ireland are now advised to conduct antigen testing on a daily basis for a period of 5 consecutive days commencing on the day of arrival.

Please note:
Only Rapid Antigen Tests which are listed on the common EU Rapid Antigen Test list are accepted.

Non-Israeli citizens who arrive from countries on the orange (South Africa) or yellow lists will be allowed to enter Israel and short 24-hour isolation or until they test negative on a PCR test taken upon arrival in Israel (whichever is earlier), if they meet the requirements below:

  • Did not visit any countries on the red list within 14 days before arrival in Israel.
  • Vaccinated with a WHO (World Health Organization) approved vaccine in accordance with the protocol set by Israel, or if your recovery has been confirmed in accordance with the protocol set by Israel, and you have a digital certificate recognized by the Israeli Ministry of Health – see details below.
  • No other hindrance for your arrival in Israel.

Non-Israeli citizens who do not meet these requirements will not be allowed to enter Israel, except those who meet the requirements of the Population and Immigration Authority or received an exceptional entry permission from the Population and Immigration Authority.

Non-Israeli citizens who are considered vaccinated

  • Vaccinated with two vaccine doses (or a single dose in case of the Johnson and Johnson vaccine) and 14 days or more have passed since the date of the second dose on the day of arrival in Israel (and no more than 180 days on the day of leaving Israel). Not including the day of vaccination.
  • Vaccinated with a booster dose and 14 days or more have passed since the date of the vaccination on the day of arrival in Israel. Not including the day of vaccination.

Non-Israeli citizens who are considered recovered

Non-Israeli citizens who will present a certificate of recovery that can be digitally verified through the Ministry of Health's systems in Israel, based on a positive result on a PCR test (or a NAAT-based equivalent), provided:

  • On the day of entry to Israel, at least 8 days have passed since the date of the test (but no more than 190 days on the day of leaving Israel).
  • They received at least one dose of the vaccines approved by the WHO (regardless of the sequence of events and the date of vaccination or recovery).

For more info please visit: https://corona.health.gov.il/en/abroad/arriving-foreign-nationals/

All passengers arriving to and departing from the Maldives are required to complete the Traveler Health Declaration form within 48 hours of the flight time.

All travellers should hold a valid negative PCR test result with a sample taken at most 96 hours prior to the first port of embarkation, en-route to the Maldives. Children below the age of 1 (one) year are exempted.

All passengers EXCEPT those arriving on a tourist visa must do a COVID-19 PCR test between the 3rd and 5th day of their arrival in the Maldives, effective 27th December 2021, until further notice from the Health Protection Agency of the Maldives.

The Traveler Health Declaration collects your contact details in the Maldives, flight details, COVID-19 vaccination information, quarantine requirements and your health status.

Please visit tourism.gov.mv for tourist related COVID-19 updates.

As of Friday 7 January 2022 the travel ban imposed by Mauritius on South Africa will be lifted. Travel Requirements are as follows:

Vaccinated Guests

  • Full opening of the island!
  • You must be fully vaccinated to freely explore the island and its attractions throughout your holiday
  • It is mandatory to arrange COVID-19 insurance health cover (Mauritian citizens, resident permit holders and occupational permit holders are exempted)
  • No negative PCR test required before flying to Mauritius
  • All travellers must fill out the mandatory health forms before or during your flight to Mauritius.

Unvaccinated Guests

  • To enter Mauritius, you must present a negative PCR test taken within 72 hours before departure.
  • It is mandatory to arrange COVID-19 insurance health cover (Mauritian citizens, resident permit holders and occupational permit holders are exempted)
  • You must book a quarantine stay
  • You will be required to stay in your hotel room for 14 nights
  • You will have a PCR test on arrival, day 7 and day 14
  • After a negative PCR test on day 14, you can freely explore the island and move to new accommodation or go home
  • All travellers must fill out the mandatory health forms before or during your flight to Mauritius.

More details here

As of 06 January 2022, South Africa has been removed from Seychelles' list of restricted countries. The following regulations and entry regulations will apply for visitors to Seychelles:

  • Negative Covid-19 PCR test taken within 72 hours prior to departure.
  • Completed Health Travel Authorisation required available on seychelles.govtas.com
  • Valid travel and health insurance to cover Covid-19 related quarantine, isolation and treatment.

Individuals who have had a recent past infection (between 2 and 12 weeks before the date of departure) can produce a negative rapid antigen test within 72 hours of departure, with evidence of this infection (positive test result and certificate confirming completion of isolation or certificate of recovery) instead of a PCR test. These documents should be submitted during the Travizory application process.

Asymptomatic children under the age of 2 will be exempted from PCR or Antigen testing requirements.

As of 01 April 2022, Singapore will fully open for vaccinated travellers.

The following requirements and entry regulations will apply for visitors to Singapore:

  • Fully vaccinated (currently no booster required)
  • PCR or Antigen test within two days of arrival
  • Digital SG Arrival Card with proof of vaccine uploaded and completed here
  • Mandatory travel insurance (S$30000)

Spain has completely opened its borders to South African travellers with no quarantine needed.

  • Travellers must be fully vaccinated at least 14 days before departure. From 1 Feb, final dose administered at most 270 days, or booster dose administered
  • PCR Test 72 hours before arrival or Antigen Test 48 hours before arrival
  • Health Control Form completed with QR code printed out.

More details here

Fully vaccinated travellers from any country in the world, including South Africa, can apply for a TEST & GO Thailand Pass from February 1 2022. This allows travel to all parts of Thailand without quarantine on arrival.

Test and Go: No Quarantine

Fully vaccinated travelers from any country are allowed to enter Thailand without quarantine.

  • Fully vaccinated for more than 14 days before traveling
  • Must book a SHA+ Hotel for Day 1 and Day 5 while waiting for the result of the RT PCR COVID test
  • Must possess a COVID-19 Insurance

To be granted entry to the country, visitors from overseas are required to comply with the following special coronavirus rules.

Complete a “Traveler Entry Form” before arrival

  • All incoming passengers over the age of 6 must complete a “Traveler Entry Form” at least four days before their arrival in Turkey. Children under 6 are exempt.
  • The purpose of the form is to contact individuals who have been in contact with someone who later tested positive for COVID-19.
  • Visitors should provide contact information and the accommodation address in Turkey.

The Form for Entry to Turkey must be completed online and takes a few minutes. All passengers need to present it before boarding a flight to Turkey and again on arrival.

Complete the Entrance Form for Turkey now or when applying for the Turkish eVisa

Negative COVID-19 test requirement for Turkey

Passengers over the age of 12 must have a document showing a negative COVID-19 test result to enter Turkey or either the following:

  • PCR test taken in the last 72 hours
  • Rapid antigen test taken in the last 48 hours

Fully vaccinated and recovered patients are exempt if they can provide either:

  • Vaccination certificate showing the last dose was given at least 14 days before arrival
  • Medical certificate showing recovery in the last 6 months

Passengers are subject to PCR testing on the basis of sampling at arrival. These passengers will be able to continue their journey after the test samples are taken. However, if the test results are positive, they will be treated in accordance with the COVID-19 guidelines of the Ministry of Health.

For more info click here

The UAE will be opening its borders for South African travellers on the 29th of January 2022 at 16h30 South African Standard Time. More updates here.

Entry requirements:

For passengers transiting via Dubai:

  • Passengers transiting through Dubai are not required to present a COVID-19 PRC test certificate unless it is mandated by their final destination (final destination requirement to be checked on emirates.com website).

For passengers with Dubai as their final destination:

  • Passengers must present a valid vaccination certificate(s) reflecting that the passenger is fully vaccinated with a vaccine approved by the WHO or the United Arab Emirates (UAE), and includes a QR code System.
  • Please be informed that passengers presenting a COVID-19 Vaccination Certificate without a QR code can be accepted for travel to Dubai as long as the vaccination certificate is issued by test centres/organizations recognized/approved by the national health authorities of the country; or
  • Present a valid Negative Covid‑19 Test certificate that should be based on a molecular diagnostic test intended for the qualitative detection of nucleic acid for SARS‑COV‑2 viral RNA, that is issued within 48 hours from the time of sample collection and issued by an approved health service provider, with a QR code System; or
  • Present a valid medical certificate issued by the relevant authorities that the passenger has recovered from Coronavirus SARS Cov‑19 within a period of one 1 month from the date of recovery to the date of arrival, with a QR code System.

If requested, passengers must undergo a PCR test on arrival in Dubai and self‑quarantine until they receive a negative result. In the event the passenger tests positive, then they should follow the guidelines issued by the relevant Health Authority in the Emirate of Dubai.

Note that printed or digital PCR test certificates or vaccination certificates, are accepted in English or Arabic and must include a QR Code. SMS certificates are not accepted. COVID 19 PCR Test or Vaccination certificates in other languages are acceptable if they can be validated at the departure point.

For Transit Passenger(s), the rules and conditions for entry at the final destination will apply.

PCR Test Exemptions:

The following categories of passengers are exempt from PCR test requirements:

  • All UAE nationals returning to Dubai from any country are exempted from the predeparture Covid-19 PCR test requirements but must take a COVID‑19 PCR test on arrival.
  • Non UAE national accompanying a first degree UAE national family member and domestic workers accompanying a UAE national sponsor are also exempted from the pre departure COVID‑19 PCR test requirements but must take a COVID‑19 PCR test on arrival.
  • Children below 12 Years
  • Passengers with moderate to severe disabilities
  • Moderate or severe disability includes neurological disorders and intellectual or developmental disabilities. For example: Acute spinal cord injury, Alzheimer's disease, Amyotrophic lateral sclerosis (ALS), Ataxia, Autism spectrum, Bell's palsy, Brain tumours, Cerebral aneurysm, Cerebral palsy, Down Syndrome, Epilepsy and seizures.
  • All other passengers, including those who are visually impaired, hearing impaired or physically challenged must hold a negative COVID‑19 RT PCR test certificate as per the requirements.

Please visit emirates.com for travel requirements by destination and for approval list of laboratories.

If you’re fully vaccinated you will no longer need to take a COVID-19 test either before or after you arrive in the UK. You still need to complete a passenger locator form.

If you are not fully vaccinated you will need to take a pre-departure test. After you arrive, you will need to take a PCR test on or before day 2, but you will only need to quarantine if it’s positive. You still need to complete a passenger locator form.

Travelling to Ireland

If you are travelling to Ireland from overseas you must fill out a Passenger Locatorx Form (PLF) before departure.

Passengers are permitted to enter Ireland with:

  • An accepted proof of vaccination, or
  • Proof of recovery from COVID-19 in the prior 6 months

Do not have to show an additional pre-departure COVID-19 test result.

Since 1 February 2022:

  • Vaccine certificates for primary vaccination series are not accepted for travel if more than 270 days have passed since the final dose in the primary vaccine series
  • Vaccine certificates based on booster/additional doses are not time limited

A standard acceptance period of 14 days after the final dose in a primary vaccine series of a vaccine are required for all vaccines accepted for travel to Ireland. Passengers without proof of vaccination, or proof of recovery from COVID-19 in the prior 6 months, must show evidence of a negative ('not detected') PCR test result taken within 72 hours prior to arriving in Ireland.

Only PCR test results are accepted for passengers to Ireland

In situations where a person is unable to present evidence of a negative ('not detected') PCR test prior to travel due to continuing to test persistently positive after infection - a positive PCR result from a test taken 11 or more days prior to the date on which the person arrives in the State and no more than 180 days prior to the date on which the person arrives, will be accepted.

It is an offense to travel to Ireland from overseas without a pre-departure test result unless exempt. A passenger who travels without a test result or an exemption is required to take a PCR test within 36 hours following arrival.

Any individual that develops COVID-19 symptoms while in Ireland should follow the HSE guidance in relation to isolation and undertaking antigen or PCR testing as appropriate.

The USA will lift travel restrictions on South Africa effective 31 December 2021.

  • Travellers need to fill out an Attestation Form.
  • Travellers should be fully vaccinated, at least 14 full days after final dose.
  • Travellers should have a Negative viral test within 24 hours of travel.

For more information visit: https://reut.rs/3yYKhri

Passengers can transit both Northbound (to CDG from South Africa) and Southbound (CDG to South Africa) through Paris provided passengers adhere to entry requirements of their destination country. There are currently no additional requirements to transit in Paris in either direction.

Liquidation Process Explained

  • On Tuesday, 14 June 2022, the Business Rescue Practitioners (BRP) of Comair brought an application to provisionally place Comair under liquidation. The BRP being of the view that this was best for the ailing business in order to preserve its current assets worth around R3,5 billion. As mentioned above, the interim order was granted on 14 June 22. All affected parties will have until 26 July 22 to oppose the application (by opposing the application they are claiming that the provisional order should not be made a final order). Once the order has been made final, it will confirm that Comair has been liquidated.

  • In many instances, the practice is that the initial application to court is for a provisional order of winding-up (this took place on 14 June 2022) and then on the return date application is made for the final order of winding up the estate of the insolvent airline (this is set to take place on or about 26 July 2022). Upon the order being made final, a meeting of creditors will be called for in order for Creditors to lodge their claim against the insolvent estate.

Liquidation Scenario:

    Creditors who have no collateral or security on their debt are ranked in Priority, as determined in terms of the Insolvency Act. In this regard there are Secured Creditors, Preferential Creditors and Concurrent creditors.

  • Secured Creditors:

    This would refer to Companies that have loaned money to Comair and secured a form of security for the debt or continued to provide crucial services to Comair whilst under business rescue (such services would have been crucial to the continued operation of the airline throughout the Business Rescue process).

  • Preferential Creditors:

    Preferred creditors are creditors who do not hold any security for their claims, but who are entitled to the proceeds of estate assets in preference over other unsecured creditors. These would refer to creditors who are next in line to be paid, after the Secured creditors.

  • Concurrent Creditors (this would be customers of Comair)

    Concurrent creditors are the creditors who do not have any security for their claims and who are not entitled to payment of the proceeds in preference to other creditors. These creditors rely on the balance of the free residue in the insolvent estate, after payment of all preferent creditors and costs. The concurrent creditors are last in line for payment. The payment of the concurrent creditors is made on a pro rata basis based on what remains of the free residue.

Read More for information on BA Comair refunds

Please read the latest information regarding your affected Egypt Air flight.

We are pleased to advise that Egyptair has reinstated a weekly CAI-JNB-CAI flight with effect from 16 December 2021.

MS 839, Thursday, CAI - JNB

MS 840, Friday, JNB - CAI

The weekly schedule will operate until the twice weekly schedule is resumed from 09 January 2022.

EgyptAir has just announced that from 11 January 2022, it will fly between Johannesburg and Cairo four times a week.

  • MS839 departs Cairo at 23h05 on Tuesdays, Thursdays, Saturdays and Sundays, arriving in Johannesburg at 07h05 the following day
  • MS840 departs Johannesburg at 21h45 on Mondays, Wednesdays, Fridays and Sundays, arriving in Cairo at 05h35 the following day

With effect from 23 December the travel ban to the Netherlands from South Africa has been lifted.

The Dutch Authorities have issued new regulations for travel to and via the Netherlands:

  • It is now possible for all passengers travelling from South Africa to travel to and transit the Netherlands.
  • For travel to the Netherlands the below test and quarantine regulations must be met.
  • For transit via the Netherlands, the entry requirements of the country of final destination apply.

Test requirements:

  • Vaccinated and non-vaccinated passengers must be in possession of a negative PCR test not older than 48 hours before departure or an antigen test of up to 24 hours old before departure.
  • This does not apply to passengers in transit. The requirements of the country of final destination apply.

Quarantine requirements:

  • Vaccinated and non-vaccinated travellers will be required to quarantine for 10 days if they come from a very high-risk area (South Africa). This quarantine period can be shortened with a negative test conducted via the Dutch Health Authorities on day 5 of quarantine.

All passengers must complete a health form and a quarantine declaration form to travel to the Netherlands.

All flights from JNB and CPT to AMS are open for sale.

Please visit the links below for more information on who is eligible to fly on KLM in transit through Amsterdam:

KLM Travel Alerts

The Netherlands Government - Visiting the Netherlands from abroad

Please read the latest information regarding your affected KLM flight.

All passengers travelling from/to South Africa require a negative PCR test within 72 hours to transit through Frankfurt or Munich. Passengers must also adhere to all entry requirements of their destination country.

Date: 05 January 2022

Qatar is happy to announce the resumption of their outbound/northbound flights from Thursday, 13 January 2022.

We will resume double daily services from Johannesburg, a daily service from Cape Town, and 4 weekly tagged flights to Durban. Only transit passengers will be allowed to board our services, and transit via Hamad International Airport, to our expanding network of more than 140 destinations worldwide.

We recommend all passengers to kindly check the information published by the Government of their destination country before travelling, and visit the Covid-19 update page.

Please read the latest information regarding your affected outbound Qatar Airways flight.

NSW and Victoria remove 72 hour isolation requirement for International arrivals.

NSW and Victoria changes for international arrivals.

Passengers arriving into NSW and Victoria from 21 December will no longer need to isolate for 72 hours. Some requirements remain in place, including undergoing a PCR test within 24 hours of arrival and isolating until a negative result is received, as well as a follow-up test from days five to seven depending on the state.

Qantas will operate services from 06 January 2022 offering 3 weekly flights from Johannesburg to Sydney (JNB-SYD).

We are pleased to announce the resumption of RwandAir’s services to Southern Africa effective 23 December 2021.

Check out our flight schedule & entry travel requirements for your destination here.

TAAG Southern Africa Announces Return of International Flight Operations from South Africa, Mozambique, Namibia to Angola.

Below is a summary of the schedule confirmed until 5th January 2022, with the start date:

  • Johannesburg to/from Luanda on Tuesday, Thursday, and Saturday | From 16 December 2021
  • Cape Town to/from Luanda on Thursday and Sunday | From 16 December 2021
  • Maputo to/from Luanda on Tuesday and Saturday | From 18 December 2021
  • Windhoek to/from Luanda on Monday and Thursday | From 20 December 2021

Please read the latest information regarding:

affected Turkish Airlines flight

affected Turkish Airlines bookings for returning to South Africa

Turkish Airlines is very excited to announce the resumption of the South African operations with effect from 18th December 2021.

While passengers travelling from South Africa are not permitted to enter Turkey, passengers are permitted to transit Istanbul to their final destination on Turkish Airlines.

In order to be accepted to board Turkish Airlines’ flights, passengers are only required to present the final destination’s documentation requirements.

We have not received any confirmation of Turkish Airlines’ January 2022 schedule.

Currently, the schedules are as follows:

FLT NBR Day Departure City Departure Time (local) Arrival City Arrival Time (Local)
TK044 18, 22, 24, 25, 29, 31 December IST 02h30 CPT 12h05
TK045 18, 22, 24, 25, 29, 31 December CPT 18h10 IST 05h35 *next day
TK042 19, 22, 24, 26, 29, 31 December IST 02h20 JNB 11h10
TK043 19, 22, 24, 26, 29, 31 December JNB 19h15 IST 05h50 *next day

Please read the latest information regarding your affected Virgin Atlantic flight.

We are also excited that our flights from Johannesburg to London will return to a daily service from 01 January 2022.

From: 01 December - 31 December 2021, 3 times a week

From: 01 January 2022 - Onwards, Daily flights

  • London Heathrow - Johannesburg, Departs: 18:55pm, Arrives: 08:00
  • Johannesburg - London Heathrow, Departs: 09:55am - 19:20pm

Please note that each airline has different airline policies regarding refunds, suspensions and date changes. While Travelstart is not responsible for the airlines’ decisions, we will do our best to assist you.

Frequently Asked Questions

Click here to see the full list of countries that are prohibited from travelling into South Africa for leisure purposes.

Entry into South Africa for foreign nationals is based on where the traveller has spent the previous 10 days. If the passport of a foreign national traveller from a high-risk country indicates that they have spent 10 days or more in a low-risk country before departure to South Africa, they will be considered to be arriving from a low-risk country and subject to the low-risk entry requirements.

South African citizens and permanent residents will always be allowed to return home, whether or not they are travelling from or through a high-risk country.

South Africans may travel to any country that is open to South Africans for leisure or business purposes.

South Africans will always be allowed to return home, whether or not they are travelling from or through a high-risk country.

The requirement for travel insurance applies to foreign national travellers. South Africans without travel insurance will not be denied entry, however you are strongly advised to take out a comprehensive insurance cover for peace of mind.

South African authorities do not require you to have a test when departing South Africa, unless it is required by the country you are travelling to. However, should you exhibit symptoms during screening, you will be denied boarding.

Testing may be conducted at various international airports so make sure you have the required documents for your destination. Some countries, like the UAE, require a negative PCR test when transiting through airports (including Dubai and Abu Dhabi). This is required for BOTH directions and applies when travelling with Emirates and Etihad.

You can access over 200 testing sites across the country. Please visit Pathcare, Lancet and Ampath for a list of sites per province.

The cost for a Covid-19 test is R850 and results take 48-72 hours to process.

If you choose to cancel your booking, you will be liable for the airline’s penalty fee and all taxes.

Alternatively, if you opt for a date change within the airline’s time frame and conditions, your change fees might be waived (you may still need to pay any differences in fares and taxes).

If the airline cancels your ticket, they will communicate what options are available to you. Most airlines will offer to rebook your ticket or send you a flight voucher.

Please review the airline booking options relevant to you on this page. Once you have decided on what action to apply to your booking, kindly select the suitable option on our Contact Us page.

Should you be eligible for a refund, this is dependent on the airline’s policy and may take 10 - 12 weeks to process.

Coronavirus Information for Travellers

Please check the airline websites directly for the latest updates on your flight status. Once you have decided on what action to apply to your booking, kindly select the suitable option on our Contact Us page.

Official Coronavirus Advisory Resources for South Africans

World Health Organization (WHO)

South African Department of Health

International Institute for Communicable Diseases (NICD)

View the official government resource portal on COVID-19

Virus prevention tips

International travel opens new avenues for outbreaks. Travellers should be doing everything in their power to protect themselves and to prevent the spread of the virus. Here are some safe travel precautions:

Basic hygiene can help limit the risk of catching respiratory viruses such as COVID-19:

  1. Cover your mouth when sneezing and coughing.
  2. Don’t put your hands to your mouth before washing them.
  3. Regularly and thoroughly wash your hands with warm water and soap.
  4. Avoid touching your eyes and nose.

It is in airlines’ interest to limit crew and passengers’ exposure to coronavirus. Airlines have enacted enhanced sanitization programmes including:

  • Thorough cleaning and sterilisation processes. Planes arriving from high-risk areas receive additional deep cleaning such as disinfectant fogging.
  • High-touch surfaces such as tray tables, handsets and inflight entertainment screens are cleaned with disinfectant wipes.
  • All headsets, headrest covers, pillow covers, bedsheets and blankets are replaced after every flight sector.
  • Advanced air filtration systems such as High Efficiency Particulate Air (HEPA) filters ensure cabin air is disinfected. Constant airflow ensures that the cabin air is refreshed everytwo to three minutes.
  • Crew are subject to pre-flight temperature screening.
Level 1 Travel Info

Level 1 Travel Info

How Lockdown Affects Your Booking

How Lockdown Affects Your Booking

* Disclaimer: Information on this page is accurate and reliable at time of publication, however, it may not reflect the very latest updates on the coronavirus outbreak.

Download our app

Free for iPhones and Android