- This policy is valid for RSA residents and non-RSA residents travelling inbound to RSA.
- Travel may not exceed 365 executive days.
- This product must be purchased at the time of booking, prior to departure from or into RSA.
- Travellers may not exceed the age limit of 70 years, except Senior, which is 84 years – both inclusive.
- Travel against the advice of a Medical Practitioner
- Travel with the intention of obtaining medical treatment or consultation abroad
- Pregnancy and childbirth-related complications after the 26th week of pregnancy
- Travel to or within countries with a sanction, prohibition or restriction under United Nations resolutions or the trade and economic sanctions, laws or regulations of the European Union, United Kingdom or the United States of America. This includes travel to or within the following sanctioned countries: Cuba, North Korea, Iran, Syria, Sudan and Crimea Region
- Please note that the processing time of your refund can take 6 – 8 weeks.
- Email help@travelstart.com to request a refund on your product.
- You will not be covered for:
See a summary of the benefits, full terms and conditions and exclusions here.
The underwriter and service providers.
This product is underwritten by GUARDRISK INSURANCE COMPANY LTD, a registered short-term insurer and financial services provider. Your intermediary services providers are HEPSTAR FINANCIAL SERVICES (PTY) LTD and TRAVELSTART ONLINE TRAVEL OPERATIONS (PTY) LTD, authorised financial services providers. Click here to view the full details of the service providers of this product.