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Airline Liquidation Protection

Get a full refund of airfare and taxes if the airline you are flying with is liquidated prior to departure.

Why you need this:

Get a full refund of airfares and taxes

Book your flight with peace of mind

Available on any international booking

How to add it to your booking:

1. Select your flight/s.

2. Select ‘Airline Liquidation Protection’ under Customise Your Trip.

3. Select payment method and complete booking payment.

4. Submit a refund request if the airline cancels due to liquidation.

  • This product must be purchased when you book your ticket. It is not possible to add it afterwards.
  • The product and processing fees are charged per person.
  • A processing fee per person will be payable upfront in order to process your refund.
  • If you have booked tickets with an airline that unexpectedly cancels their flights due to liquidation (according to South African legislation or equivalent processes with other government jurisdictions), submit a refund request form or contact our refunds department as soon as possible.
  • If the airline you are flying with is liquidated before departure, your airfare and taxes will be reimbursed in full.
  • If the airline is liquidated during your journey you will be reimbursed for the cost of your unflown flights with the liquidated airline.
  • Should you be refunded, we will only refund the airfare and taxes. We will not refund any extra costs from your booking.
  • Please note that the processing time of your refund can take 6 – 8 weeks.
  • Email refunds@travelstart.com to request a refund on your product.

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