Cancellation Refund - Within 7 days

Plans change and you might need to cancel your flight after booking. With this product, you can request a flight cancellation within 7 days of booking and receive a full refund of airfare and taxes.

How it works

  1. Add the product to your booking.

    Note, this product is currently only available for international bookings and it is not available on the app.

  2. Contact us to request flight cancellation.

    Contact us to request a flight cancellation for any reason, within 7 days of booking.

  3. Receive a full refund of airfare and taxes.

Benefits

  • Book any international flight, departing in more than 14 days from now and have the option to cancel within 7 days of booking.
  • In the event of a cancellation you will receive a full refund of airfare and taxes (whereas most airlines usually only offer a partial refund).
  • This product guarantees your full refund of airfare and taxes.

Terms and conditions

  • This product must be purchased when you book your ticket. It is not possible to add it afterwards.
  • The product and processing fees are charged per person.
  • A processing fee per person could be payable upfront in order to process your refund.
  • The product is only valid for flights cancelled before outbound travel has commenced. You will not be covered if you wish to cancel a flight during your journey, or after a flight has already been flown.
  • To qualify for the refund of airfare and taxes, the refund needs to be requested within 7 days of your original booking.
  • Should you be refunded, we will only refund the airfare and taxes. We will not refund any extra costs from your booking.
  • Please note that processing time of your refund can take 6 – 8 weeks.
  • This service does not cover airline cancellation, liquidation / suspension, car or hotel reservations.

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